MEV-X is a company of MEV-ReSearchers, pioneering uncharted territories in the world of cryptocurrencies for all

Reliable Web3 Publisher of Play To Earn games

Responsibilities:Development of enterprise BPM approachDevelopment IT Service Management according to ITILmethodologyProject management supporting: project activitiescoordination, reporting;Support in ITSM process automationCustomer interviewingBlueprintingPresentationProjects and results of work:Customer - largest Russian oil companyDuration - 2012 yearProject Description - Corporate Centre of Competence SetupDeliverables - Full scope CCC Setup. “As-Is” analysis of SAP solution support and “To-Be” model development included:- Role, Mission and Strategy of CCC;- CCC Functional design;- CCC Organization design;- CCC Process model.Customer - largest oil&gas Russian companyDuration - 2012 yearProject Description - ITSM process automationDeliverables - Development of ITSM process model, definition of KPI’s and PPI’s.Setting up process scenarios in SAP Solution Manager. Diagram and description development of the follow process:- Service request management;- Incident management;- Problem management;- Change management;- Service Level Management.Customer - large utility companyDuration - 2011 yearProject Description - Concept of Competence CentreDeliverables - Whole scale development of CCC Concept including “As-Is” analysis, Vision, Mission, High-level Functional, Organizational and Process Models.Customer - largest Russian air companyDuration - 2011 yearProject Description - ITSM process automationDeliverables - Development of ITSM process model, definition of KPI’s and PPI’s, Template of SLA and Service Catalogue development. Process diagram drawing and description development:- Service request management;- Incident management;- Problem management;- Change management;- Release management.

Control and support LANAssembly computerInstall and support softwareSetup and control proxy-serversUser trainingResults of work and achievements:Developed and supported IT-infrastructure for 2 regional offices,minimized costs of software, install system of remote support Helpdesk