Annah Smith Email & Phone Number

Sugar Land, Texas, Us

•Merchandising/Floor Plans•Scheduling•Team Management•Employee CoachingAs a Store Manager, I have been keeping sales goals needed by the company hit or above. Alongsidetraining and coaching employees to ensure they are on the way to success and making sure they aredoing the right thing to hit goals as a team. As well as ensuring the store is merchandised in order.

Sugar Land, Texas, Us

•Meeting Sales Expectations•Customer CareMy first commission job was working at an AT&T Retail Store Location for Prime Communications.Being quite adaptable to selling, I kept up with all the latest deals to always tell accurate information sothe customers get what they need and more to reach sales goals for myself and the store.When a customer comes into the store with a problem, I ensure they leave happy with any billingproblems or warranty issues solved. If I could not solve the situation, I would help escalate informationto the proper channels to get a resolution.

Grapevine, Texas, Us

•Selling (Items/Warranties/Memberships)•Trading (Consoles/Phones/Games/Accessories)•Cleaning•Stocking•InventoryGamestop was a new experience because I had to know how to trade, allowing me to learn the rulesand state regulations of pawning. I used all my previous retail jobs knowledge to sell up items withdeals, warranties, and membership plans. As well as be ready to go to other stores if neccsary, such asyearly inventory.

San Francisco, California, Us

•Customer Service (In Person/Phone/Text)•Self Management•Travel•DeliveryDoorDash required me to be self-motivated to do the shifts I applied for a week earlier and be self-sufficient. Working with DoorDash, I used their app and supplies as instructed to keep the food warm,safe, and delivered promptly. I did my best to keep the customer happy, delivered their food on timewhen complications arose, and called the support center when necessary. As well as making sure thecustomer is informed of any inconveniences as I solve the problems, such as a change in address,restaurants not being open, or not having the item they ordered and assisting them in getting theirrefund for the item(s).

Framingham, Ma, Us

•Selling (Items/Credit Card)•Cash Handling•Truck Unloading•Personal Shopper•Stocking•Cleaning•InventoryI worked Part-Time with TJ Maxx and HomeGoods till February 2018, then was promoted to Full-TimeBeauty Associate. Once promoted to Full-Time, I still had the flexibility of jobs I had as a Part-TimeSales Associate; stocking every day, assisting in displays, working the register, and helping recoverareas of the store.As a Full-Time Associate, I focused more on the Beauty Department, ensuring areas were recoveredthroughout the day, end cap displays were stocked, and merchandise was orderly and protected innecessary security measures.Being an Associate of TJMaxx and HomeGoods meant I had to be flexible for day and night shifts andto help other departments recover and stock on downtime and short staffing.Along with on-floor work, I helped unload the truck and assets for the Cash Control Office. In CashControl, I had to input information into the system, prepare the deposit bag, keep the safe countedcorrectly, and order the appropriate amount of change needed for the week.

Birmingham, West Midlands, Gb

•InventoryAt RGIS, I was part of the travel team to go to stores an hour or more away to help scan inventoryquickly and efficiently with a final recount by hand to verify before moving on and repeating. While Idid not stay at the company for longer than a week because of the discovery of my extreme motionsickness, my training did come in handy for the Inventory Counts I did with TJ Maxx and HomeGoods,Gamestop, and Prime Communications.

•Cash Handling•Shift CoverageBeing with Carter Bank & Trust, I learned how to work with the customer and their money to ensurethey always had a sense of trust in Carter Bank. Here I learned to handle money, counting efficientlywhile also repeating my process by the bank's standards to ensure my drawer and the transaction wasprecise.I would also be flexible to fill in for the Full-Time Drive-Thru Bank Teller. I would be there first in themorning and last at night. I had to disarm/arm the alarm and check that the place was secure afterarriving and before leaving.

New York, New York, Us

•Personal Shopper•Selling•Stocking•Cleaning•Shift CoverageMy first job after graduating from college, New York & Company, taught me how to sell clothes, creditcards, and donations. I learned how to understand and help the different customers' needs and keep agood relationship with customers, especially the regulars.I was flexible in my job and was always glad to come in and help when they needed me in casesomeone could not make it to their shift. I worked day and night shifts, recovered, stocked, andoperated the register. I worked there until the last day we had to clear out the whole store after weclosed the store for its final sale day.