Nancy Pearce Email & Phone Number

Aspen CO

Administering Financial, HR and Procurement systems.

Aspen, CO

Aspen CO

Created email campaigns and social media posts.

Basalt, CO

• Improved and maintained a high search rank position for clients by creating unique, quality content in a wide range of industries
• Increased organic ranking directly by crafting and implementing optimized page titles and indirectly via relevant meta descriptions.
• Produced monthly reports for clients via Google Analytics, with recommendations and clear summaries of performance metrics compared to previous periods.
• Nurture client and partner relationships in person, on the phone and via email, responding to requests promptly and courteously.
• Manage media platforms on Facebook, Google+ and Twitter.
• Developed lists of quality keywords with monthly search volume, using Google Keyword Planner and Google Suggest to determine key phrases to use and bid on in AdWords campaigns.

Basalt, CO

• Increased awareness, engagement and sales by developing compelling digital initiatives for client websites.
• Leveraged local search by verifying businesses through Google and Bing, and updating listings on behalf of clients on a variety of platforms including Google+, Yellow Pages and Four Square.
• Created and implemented intriguing content using various CMS tools: WordPress, Drupal and others.

Aspen, CO

• Implemented network technologies by leading collaboration between multiple consultants, vendors, departmental staff and IT staff.
• Oversaw major infrastructure upgrades and system installations, including: a data center in Aspen City Hall; VMware—a virtual server environment; a Storage Area Network and an Avaya Phone System.
• Informed the organization about upcoming network projects by crafting and sending concise emails and posting news on the employee website.
• Won a $4700 Utilities Efficiency Grant to conduct a Virtual Desktop Infrastructure (VDI) pilot project in 2014.
• Significantly improved internal and upper management communication by developing and leading the IT Project Blog.
• Managed purchases, payments and monthly reconciliation for department acquisitions.

Aspen, CO

• Administered the Nortel phone system, including regular backups, upgrades and patching.
• Wrote and distributed weekly educational outreach tips to 600 customers and followed up on questions.
• Improved cross training by creating the Phone System Procedures Manual.
• Improved employee productivity by creating and conducting specialty Outlook and phone classes for employees across the organization.

Aspen, CO

• Solved problems via the IT Help Desk for a 500+ customer base
• Trained users in use of phone, email, calendaring, and unified messaging
• Established and managed PC Inventory Management process
• Served as team leader in developing PC purchasing process: tracked requests; built quotes, ordered, received, & configured pcs, archived paperwork
• Created Help Desk processes: developed checklists and standardized software instructions

Aspen, CO

• Instructed students in a semester-long, 3 credit class of Microsoft Word
• Prepared lesson plans for an organized exploration of computers
• Taught a classroom of 14 beginners how to operate a computer
• Related technical language to novices (ages 20-65) in a friendly manner

Bachelor'S Degree, Biology, General

Occupational Certificate, Digital Marketing, Gpa 4.0

Activities and Societies: Colorado Western Slope College Fair Panelist Courses taken: Computer Graphics, Web Design, Introduction to.

Associate'S Degree, Computer Specialist