Incharge all the method of indoor and outdoor service jobs.

Manage and scheduling service team onsite work.Liaise with customer of team performance feedback, arrangement delivery, enquiry and others.Maintain team vehicle of maintenance and workshop servicing scheduling Vehicle goods componente, equipment, tools for inspection , overhaul, replenish.Weekly update scheduling record and submit to management.Analysis the service personal performance to ensure achieved company objective.Setup new vehicle wiring system and arrangement.

Advice and assist to customers with organisation's products and services.Courteously communicate with customers via phones, emails, letters and visitng.Investigate and solve customer's problems, which may be complex or long-standing which have been passed from customer service assistants.Handling customer's complaints with proper procedures.Review, investigate and administer warranty claims.Correspondence with customers and keep accurate records after discussion.Generate and analysed service report to customers.Attend to customer’s enquiries.Follow-up on corrective works.Prepare quotations to customers.Meeting with other managers to discuss possibility of departmental improvements.Involve in staff recruitment and appraisal.Provide trainings in order to improve quality of serviceCoach, oversee and leading a team of staff to ensure works are properly carried out.Updating products' knowledge and services time to time.Attend to customers for installation test & commissioning.Organize routine service schedules.Liaise and monitor of third party contractors.

Advice and assist customers with organisation's products and services.Courteously communicate with customers.Investigate and solve customer's problems.Handling customer's complaints with proper procedures.Review, investigate and administer warranty claims.Correspondence with customers and keep accurate records after discussion.Generate and analysed service report to customers.Follow-up on corrective works.Prepare quotations to customers.Meeting with other managers to discuss possibility of department improvements.Involve in staff recruitment and appraisal.Provide trainings in order to improve quality of serviceCoach, oversee and leading a team of staff to ensure works are properly carried out.Updating products' knowledge.Attend to customers for installation test & commissioning.Organize routine service schedules.Liaise and monitor of third party contractors.Monitor and audit product in order to meet a higher quality standard. Ensure products are comply with legislation and quality assurance codes.Ensure that all QA Tests are compliance to Quality System requirements and regulations.Ensure task to be completed with accurate data by a certain time frameReview product's quality, performance and trending.Establish In House Inspection & Testing activities.Generate monthly report and organize bi-monthly review meeting to improve product quality performance and process capabilityProvide training to develop a group of Quality Technicians to achieve desired competencies.Responsible in monitoring and maintaining of quality which compliance to the targets.Ensure documentations are up to date.Identify non-conforming products and make sure it's place on restriction area.Awareness of customer's expectations and regulations.Ensure activities are carried out in the plan.Investigate and coordinate of customer complaints;Analyse information and preparing report for management review purpose.

Manage QA Dept & Assist Incarge Service Dept

In charge of Mechanical drawing and design of electric motor base on requirement. Liaise with customer to discussion and understanding application. Require handle costing, designing B.O.M and preparation, site troubleshooting and others assign task.

Technician of vehicle air-conditioning services. Troubleshooting and testing air conditioning performance. Require installation others accessories of radio set, power amplifier, speaker and wiring.