Senior Manager, Martech And Site Personalization
CurrentOversee Bose’s site personalization program globally. Identify strategic opportunities that will deliver on long term revenue targets. Enhance the current marketing technology stack, underlying product and customer data. Find new technology solutions that improve operational efficiency and personalization scalability. Utilize algorithmic, AI and data science models to deliver relevant, optimized, 1:1 customer experiences.• Lay out the near, medium and long-term global site personalization vision, strategy and technology roadmap. • Leverage the latest tools and technology to enable cross channel personalization at scale.• Execute a customer first journey to create highly relevant, frictionless customer experiences at every stage of the journey. • Develop A/B testing learning agenda that aligns with overall marketing and ecommerce strategies