Pamela Mancini Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

The EPSO Victim Assistance Program serves the following Law Enforcement jurisdictions: El Paso County Sheriff's Office, Monument Police Department, Calhan Police Department, Manitou Springs Police Department, Palmer Lake Police Department and Fountain Police Department. Supervises, coordinates, and directs advocate staff members and volunteers, in all aspects as they relate to crime victims per the Crime Victim Rights Act (VRA), by providing short-term crisis intervention and referrals for victim compensation, counseling, and community resources. Provides emergency assistance with safe housing and placement for victims of violent crime on a 24/7 schedule. Attends victim and/or law enforcement group meetings including court appearances and special events on behalf of the El Paso County Sheriff's Office (EPSO). Educates the public, members of the Sheriff's Office, and agencies outlined in the applicable grants about the rights of crime victims. Directs, coordinates, and supervises assigned staff and volunteer advocates; develops and/or coordinates professional training and works with other EPSO personnel in areas related to recruitment and training including ensuring compliance with Victims' Rights C.R.S. Title 24, Article 4.1, Part 3, through training agency personnel in the EPSO's Colorado P.O.S.T. Approved Basic Law Enforcement Academy and during EPSO sworn and civilian in-service training. Coordinates and develops EPSO Victim Advocate Volunteer academies and monthly training. Prepares and maintains data related to monthly, quarterly, and annual program reports and activities. Attends victim/law enforcement meetings including quarterly statewide law enforcement coordinators meetings, sexual assault community response coalition meetings, and advocacy resource group meetings. Prepares detailed monthly, quarterly, and annual program reports related to all program activities. Performs other duties as required.

Colorado Springs, Colorado, United States

Victim Advocates provide:Immediate crisis intervention and safety planning (24-hours a day, 7-days a week on-call victim assistance)Information on the Colorado's Victim Rights Act (VRA)Assistance in completing applications for the Crime Victim Compensation Fund(link is external)Referrals to community agencies and resourcesSupport during the investigative process and education on the criminal justice systemArrangement of interpretation services for victims with limited English proficiencyInformation and assistance on obtaining protection orders

Greater Minneapolis-St. Paul Area

As a Spanish Bilingual Contact Center Representative I handle calls from customers and provide professional, courteous and accurate information regarding customer inquiries on new programs as well as existing accounts. Additionally, for certain programs, I will have responsibility for driving sales through up-selling and cross selling techniques. As well as additional responsibilities such as a data entry, corporate and team goals, problem solving, training and assistance for new materials.

Zapopan, Jalisco, Mexico

Managed and organized case filesDrafted legal documentsConducted legal researchAssisted with trials Carry out the delivery of notifications and other communications, complying with the delivery standards. Carry out the review, organization and registration of documentation to maintain adequate control of notifications.

Juris Doctor Degree / Abogado

Universidad de Guadalajara Universidad de Especialidades, A.C. UNE - incorporated modality S.A.T. (IRS) social service / tax law.

High School, Economics - Administration

http://cen.edu.mx/