Sephora Levert Email & Phone Number

London, On, Ca

London, Ontario, Canada

• Manage and maintain client relationships with major Canadian financial Institutions and service providers• Conduct all stages within the vendor management life cycle for a multitude of vendor types such as law firms, collection agencies, bailiffs, process servers, and skip tracers• Leading a team of vendor performance specialists to drive exceptional results for our clients• Analyzing reporting to provide strategic feedback to drive results and recoveries in line with varying client expectations• SME on development and implementation of working projects• Provide feedback, recommendations and updates to key stakeholders internally and externally• Implementation, on-boarding and training of new clients, vendors, and staff• Participate in recruiting potential new clients while finding solutions that best meet their business needs• Create and deliver quarterly business reviews with clients

London, Ontario, Canada

• Managed and improved performance of multiple vendors simultaneously against numerous clientportfolio requirements and KPIs• Implemented on-boarding, training and feedback for vendors• Created KPI reporting to better monitor and manage performance of vendors• Manage and influenced recoveries of vendors and internal teams using performance KPIs, reporting, coaching on secured and unsecured portfolios• Hosted and created semi-annual assessments for vendors to review performance and key areas of improvement• Created vendors action plans and workflows to maximize recoveries with complying with a multitude of varying client requirements

London, Ontario, Canada

• Worked in the Tax, Compliance and Benefits department• Managing a portfolio of accounts stemming from a range of tax statues, arrears, and liabilities• Informing tax clients of rights and responsibilities within legislation and encouraging voluntarycompliance• Review accounts for potential non-collectables, legal actions, sanctions, and remedies for resolution• Commenced proper actions to minimize risk of loss and maximize collections for The Crown• Researching and locating assets and locations of tax clients• Conducting interviews with tax clients to gather information to determine resolution• Interpreting and utilizing tax legislation when conducting interviews and investigations• Implementing and educating tax clients on relief measurements regarding COVID-19

London, Ontario, Canada

London, Ontario, Canada

London, Ontario

London, Canada Area