Sephora Levert Email & Phone Number

London, Ontario, Canada

• Manage and maintain client relationships with major Canadian financial Institutions and service providers
• Conduct all stages within the vendor management life cycle for a multitude of vendor types such as law firms, collection agencies, bailiffs, process servers, and skip tracers
• Leading a team of vendor performance specialists to drive exceptional results for our clients
• Analyzing reporting to provide strategic feedback to drive results and recoveries in line with varying client expectations
• SME on development and implementation of working projects
• Provide feedback, recommendations and updates to key stakeholders internally and externally

London, Ontario, Canada

• Managed and improved performance of multiple vendors simultaneously against numerous clientportfolio requirements and KPIs
• Implemented on-boarding, training and feedback for vendors
• Created KPI reporting to better monitor and manage performance of vendors
• Manage and influenced recoveries of vendors and internal teams using performance KPIs, reporting, coaching on secured and unsecured portfolios
• Hosted and created semi-annual assessments for vendors to review performance and key areas of improvement
• Created vendors action plans and workflows to maximize recoveries with complying with a multitude of varying client requirements

London, Ontario, Canada

• Worked in the Tax, Compliance and Benefits department
• Managing a portfolio of accounts stemming from a range of tax statues, arrears, and liabilities
• Informing tax clients of rights and responsibilities within legislation and encouraging voluntarycompliance
• Review accounts for potential non-collectables, legal actions, sanctions, and remedies for resolution
• Commenced proper actions to minimize risk of loss and maximize collections for The Crown
• Researching and locating assets and locations of tax clients

London, Ontario, Canada

London, Ontario, Canada

London, Ontario

London, Canada Area