Collaborate with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. Create business process design proposals.Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.- Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.- Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.- Ensure compatibility and interoperability of in-house computing systems.- Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

- Regulatory and Compliance Monitoring- Analysis and Reporting Researched complex financial-related compliance regulations, interpreted what is applicable to the Credit Union and communicated findings to various levels/areas of the organization; Assisted with an annual risk assessment for the organization by conducting analysis of policies, procedures to ensure all necessary compliance requirements are met; Conducted on-going review of Credit Union's policies and procedures ensuring compliance and make recommendations for changes when necessary. Reviewed and approved all advertising and Marketing materials for regulatory compliance.

Partnered with senior treasury management officers and senior client managers as part of a deal team to create technology-based solutions to complex customers that have treasury management needs. Researched, gathered, analyzed, and tracked technology trends for large corporate and middle market clients in a diverse portfolio covering the entire State of Maryland, Washington DC, and Northern Virginia territories.

Managed transition of Bank of America's Check 21 solutions from a Remote Capture to an Image Cash Letter (ICL) solution and outsourcing payables. Streamlined administration of cash management products and services by interfacing with client's ERP system (SAP, PeopleSoft, Oracle, and JD Edwards, and Solomon) and Treasury Workstation (SunGard). Advised high profile clients on treasury technology solutions and bank products and services. Advised Corporate Treasury on cash management environment, including liquidity management and establishing efficiency of collection and payment processing. Researched current consumer trends and demands as well as pioneer technology and e-business solutions to implement process improvements and innovative work flow processes. Identified and resolved difficult problems and employed creative tactics to achieve immediate and long-term results.; Supported a diversified portfolio of corporate clients (not-for-profit, government, and commercial) for treasury management services. Assisted with preparation of proposals, pricing analysis, product demos, and client presentations.