Sep Mokhberi Email & Phone Number

New South Wales, Australia

Responsibilities:- Supporting a team of 20 experienced trainers with business growth and development- Ensuring a high personal training standard by providing training and business support where needed.- Recruiting talented trainers to join the team.- Provide Sales training to the sales team to increase personal training sales for new members.- Create a friendly and positive culture in the club to boost team morale and member satisfaction.Achievements:-Exceeded Q4 Recruitment target - 110% Achieved - Q4 PT revenue target exceeded - 120% Achieved- 85% Trainer Success - Most trainers doing 35 - 40 sessions per week with 1 trainer doing 68 - 70 sessions per week.- 3rd Place PTM of the Quarter Q4 2022Has successfully recruited 11 personal trainers for the business.

North Sydney, New South Wales, Australia

Achievements:- Featured in Fitness first magazine July 2021 for a fitness related article published- Over 20,000 Hours of Client training experience- Helped 100s of Clients transform their bodies- Mentored young and inspiring trainers

Hornsby, New South Wales, Australia

Achievements:- Membership consultant of the month June 120% of target.- Membership consultant of the month July 110% of target.- Membership consultant of the month August 140% of target.Responsibilities and Tasks:- Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.- Actively engaged clients with a pleasant manner.- Facilitating meetings with prospects outside the gym.- Consistently met and exceeded my monthly KPI's- Participated in promotional activities to drive leads for the gym.- Generating leads for referral program by engaging with existing members.- Data entry and maintenance of GymSales CRM program.- Participated in monthly sales meetings with the sales team.

St. Leonards, New South Wales, Australia

As a Sales Development Representative, my responsibilities were, but not limited to:- Initiated communications with sales lead via phone call and electronic mediums, providing information on promotions and approved special offers.- I have developed working knowledge of CRM to track sales leads and activities effectively.- Performed data entry for sales figures, metrics and other customer data, maintaining information in an organised and accessible manner.- Managed administrative duties of the sales team as required, effectively anticipating and meeting day-to-day operational needs.- Generated quotes for resellers- Managed order fulfilment process from manufacturer to end-user, including escalation of logistics issues.- Maintenance of demonstration model inventory

Hornsby, New South Wales, Australia

A Small family run pharmacy servicing 18 nursing homes from Hornsby to Cherrybrook with a strong focus in customer service.Responsibilities:- Dispense scripts- Assist customers with enquiries- Facilitated compounding process for various medications as required.- Liaise with doctors and health care professionals regarding medications for patients.- I communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.- Counted, measured and compounded medications following standard procedures.- Provided consultations and answered inquiries from patients, healthcare professionals and physiciansregarding drugs, potential side effects and specified use.- Resolve customer disputes and promote sales.- Liaising with Doctors and registered Nurses in regards to patient medication changes.- Converse with sales representatives about new medication and healthcare products on the pharmaceutical benefit scheme.Achievements:- Trained several new staff on their roles, responsibilities and the expectations of the business.- Taking the initiative to order in new products based on buyer persona, resulting in increased revenue.

Bachelor Of Science (B.S.) Honours, Chemistry, Distinction Average

Activities and Societies: Core Subjects: Organic Chemistry Inorganic Chemistry Physical Chemistry Analytical Chemistry Biochemistry.

Certificate Iii & Iv In Fitness, Health And Physical Education/Fitness

Nlp Practitioner Certificate, Psychology

Activities and Societies: NLP Coaching 15 NLP techniques, 5 of which are unique and not taught anywhere else. Recordings of your 7 days.