Sergey Ponizov Email & Phone Number

København, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

Copenhagen Area, Capital Region, Denmark

• Reviews, analyzes, and evaluates information technology systems operations.
• Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware, with a focus on Windows 10 and macOS.
• Simulates or recreates user problems to resolve operating difficulties.
• Installs, configures, and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Performs systems integration analysis to ensure projects or computer operating systems and applications are compatible with established technical standards and policies.

Столичная Область, Дания

• IT consulting and individual customer service representative. Case-management.
• Repair consumer electronics, PC, laptos, Macbook, iMac
• Nixie project (www.nixie.dk)

Орхус, Дания

• Individual (or remote) interaction with users to support setting up systems or resolve issues;
• Setting up new users' accounts, profiles, laptops, full set of workplaces, i.e. user administration.
• Troubleshooting system and network problems, solving hardware or software faults (LAN/WLAN, VPN, TCP/IP, DNS, DHCP)
• Solving different types of issues with variable range of gadgets and mobile devices (iOS, Android).
• Prioritising and managing multiple open cases simultaneously;
• Supporting the roll-out of new applications and work pattern (e.g. SAP).

Aarhus

• Design and repair consumer electronics and laptops

St.-Petersburg

• Responsible for strategic purchases of hardware, LCD monitors, communicators, notebooks, AIO and desktop computers of AOpen, Acer, BenQ, Dell, HTC, Samsung, LG, Lenovo, MSI brands from China and Europe.
• Preparing and delivering product presentation to dealers, press, etc.
• Developing professional sales guides and training presentations.
• Direct contact to suppliers (average annual turnover in product category USD 90 mill. p.a.) Building and maintaining effective communication with vendor staff.
• Growth the business with an average of 19 % p.a.
• Developed marketing and sales strategies. Facilitating sell-out through marketing & promotion activities. Performing market research.

St.-Petersburg

• Support of various projects at a contract formation stage with customers
• Created, managed and the technical part of integration projects
• Responsible for strategic purchases of computer equipment and other electronic devices
• Created and managed of division of certified and licensed personal computer assembling.
• Key customers support

St.-Petersburg

• Responsible for increasing sales and recurring new customers
• Negotiated contracts
• Worked on exhibition stand
• Trained other managers in communication and sales skills in relation to their work with customers
• Consulted in the field of hardware-software solutions

St.-Petersburg

• Maintaining and increasing business from key account customers
• Negotiated prices and contracts
• Responsible for 30 employees
• Coached and developed employees

St.-Petersburg

• Made unique customer-made solutions to each customer
• Worked on exhibition stand

High Education, Speciality: Radio-Electronic Systems And Complexes Of Control Facilities

Activities and Societies: Committee of trade unionshttp://suai.ru

Second Degree, “Management Program” 1,2 Year Course Within Presidential Grant

www.finec.ru