Sequeena Gregory Email & Phone Number

Las Vegas, Nevada Area

• Answered all calls from patients and outside sources directing questions and messages to appropriate in a timely manner and data entry
• Intake patient's Demographic data, scheduled appointments, Confirmed Referrals
• Prepped, scanned, released, processed and maintained patient's medical records, labs, orders, outside records

• Checked patients in for appointments, retrieved files for physicians and escorted patients to exam rooms.
• Accepted patient insurance for billing and monies for post-visit payments.Provided clerical services as needed for office operations.
• Answered busy telephone lines and ensured timely and effective information provision to callers with referrals to physicians or nurses for callback as needed.
• Scheduled new, follow up and referral appointments with confirmation… Show more
• Scheduled new, follow up and referral appointments with confirmation contact.
• Compiled, maintained and updated patient records according to HIPAA regulations.

Handled a Call volume of 80-100 incoming calls per dayFollowed sales techniques to maximize revenue Handled multiple tasks (i.e., talking with customers while accessing information in a computer).Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Engaging in active listening with callers.