Sequoia Murray Email & Phone Number

Houston, Texas, Us

Minden, Nevada, Us

Bently Nevada is an asset protection and condition monitoring technology company owned by Baker Hughes. Our main focus is to increase uptime by eliminating unplanned downtime and decreasing planned downtime needed for peak safe and optimized operations. This is achieved in many ways including reliability and maintenance consulting (criticality analysis, root cause analysis, reliability centered maintenance, and asset strategy management) and condition monitoring and protection hardware, software, and services.Customer Success is dedicated to ensuring our customers achieve a quick time to value with our products and services while maximizing our customers' ROI. We understand our customers' KPIs and partner with them to assure success is met or exceeded.•Built and managed the first global customer success organization in Baker Hughes around its first AI SaaS solution•Established and optimized metrics around customer adoption and value realization, including an average TTI, TTV, and TTROI of 4.5 days, 26 days, and 7.6 weeks respectively•Designed, implemented, and iterated customer success processes and cross-functional information handoffs between customer success and sales, marketing, product, sales develop reps, and project management•Audited and planned re-design of NPS, CSAT, and CEFT to accurately depict SaaS contracts •Launched CSQLs for expand, upsell, and cross-sell identification with a 77% conversion rate into opportunities from January 2023 to December 2023 generating over $3.2MM in pipeline•Fortified key relationships in the Baker Hughes Augury Strategic Alliance Partnership through the development, startup, and scale up partnership phases while serving as the Core Team decision maker for RTI (Remittance to Inquiry).

Minden, Nevada, Us

Managed 2,500+ industrial accounts in a 9-state territory in the Midwest (MN, IA, MO, WI, IL, MI, IN, KY, OH) for industrials including: pulp and paper, metals and mining, pharmaceuticals, commodities/agriculture, food & beverage, water and wastewater, government/municipalities/universities, transportation, renewables, manufacturing, industrial focused OEMs, channel partners· Experienced in business development from lead generation and prospecting to contract and terms negotiations to closing deals and realizing revenue.· Developed sales, marketing, and communication strategies for the Bently Nevada product lines including hardware, software, and services· Lead cross functional teams and projects to achieve account and regional goals and collaborate with other Baker Hughes commercial teams to leverage customer relationships as well as lead generation across all product companies· Grew pulp & paper pipeline by $9 MM+ across two business units cross-regionally in 2021 with a cross functional team· Double digit growth in sales for the Midwest territory YoY· Cultivated and nurtured 200+ net new contacts year over year for the Midwest (900+ since taking over the territory)· Designed, lead, and implemented corporate strategy for target accounts utilizing historic data and market trends· Organized trade show attendance for industrial shows both regionally and nationally (AIST and TAPPICon)

Charlotte, North Carolina, Us

Field Operating Services (FOS) technical advisors provide onsite customer support for a variety of activities including new unit checkout, commissioning, and startup ($100 MM+ CAPEX); turnaround inspections, catalyst reloads/regenerations, and unit restarts ($1-5 MM+ CAPEX); unit troubleshooting, mass balances, and Guarantee Agreement executions. Technical advisors are the face of UOP to the customer providing technical support, informal training, and information regarding UOP's latest developments. I have lead and supported projects in the above capacities in 20+ countries worldwide.

Charlotte, North Carolina, Us

CCR Platforming™ increases the aromatic content of naphtha feedstocks. The CCR Platforming™ Health Check Team visits customer sites to advise on unit operation and help customers increase profit or cut costs. I led the onsite team for 12 projects worldwide. • Methodically evaluated unit performance using test run data and troubleshooting best practices • Wrote and issued technical reports documenting and explaining all findings and recommendations• Implemented catalyst sales strategy to highlight new catalyst benefits to customers• Completed technical evaluations and preliminary proposals leading to $13.4 MM in catalyst sales revenue• Secured an additional $11.3 MM in revenue from identifying and proposing adjacent sales opportunities

Charlotte, North Carolina, Us

Manufacturing Product Technologies (MPT) develops new catalyst and aids in the fine tuning and scale up for new catalyst products. MPT is the connection between research and large scale manufacturing responsible for making catalyst for pilot plant testing and conducting trials at our manufacturing facilities world wide.• Analyzed data to make process changes as the night shift engineer for 4 catalyst trials. • Created and presented a poster on a new hydrocracking catalyst.• Wrote a research Stage Gate paper on a new hydrocracking catalyst for internal publication.• Experimented with innovative processes for catalyst and adsorbent manufacturing.• Executed the catalyst creation process by using raw materials to extrude, heat treat, impregnate, and finish catalysts for hydrocracking, hydrotreating, and reforming processes.

Charlotte, North Carolina, Us

Hydroprocessing and Renewables Technology Services directly interacts with customers to help meet their needs regarding hydroprocessing and renewables units they have purchased from UOP. HP&R Technology Services also supports UOP's field operating service chiefs when commissioning and starting up units. • Assisted in the loading and restart of a Unicracking™ unit. • Earned Six Sigma Green Belt Certification analyzing the hydroprocessing reactor internals design process.• Created and presented a technical poster on the new hydroprocessing reactor internals design feedback loop developed during Six Sigma Green Belt Certification• Analyzed diesel cold flow property methods and compared to other methods used world wide.• Transferred and manipulated data for customer data reviews.• Communicated technology updates to Regional Services.

Charlotte, North Carolina, Us

During this internship I worked in the engineering department working with hydroprocessing and aromatics complex technologies. • Redesigned UOP hydroprocessing technologies using process simulation software, AspenPlus.• Conducted economic analysis on new designs to determine profit margins. • Set hydraulics in an aromatics complex utilizing NHP. • Modeled various UOP technologies using process simulation software, Unisim.• Sized vessels utilizing Unisim and a UOP vessel sizing tool.• Compared sized vessels from various projects in order to create an initial standard.

Il , Chicago, Us

• Co-led organization of 450+ members.• Created and controlled a $55,000 operating budget.• Oversaw and maintained 6 financial accounts totaling $300,000.• Managed 2 directorships consisting of 35 people.• Increased merchandise sales by 355%.http://societyofwomenengineers.swe.org/

Charlotte, North Carolina, Us

During my summer internship I was able to work on several projects in UOP's adsorbents development group.• Trace Contaminant Removal: Characterized and optimized the conditions at which adsorbents best removed specific sulfur compounds present in oil refining. • Pilot Plants: Extruded and coordinated testing for new adsorbents to compare capacity. • Adsorbent Improvement: Impregnated different adsorbents with various elements to increase adsorbent capacity. • Adsorbent Creation: Synthesized an adsorbent material and tested the creation condition limits.

West Lafayette, In, Us

The research centered around the fertilizer INSTINCT, and its affects on nitrogen stabilization. • Collect, organize, and record data.• Make solutions, perform dilutions, and sieve soil.• Execute various extractions.• Train new lab assistants.

Milwaukee, Wi, Us

• Researched, modeled, and analyzed a glucagon like protein’s (GLP-1) effectiveness for treating type II diabetes.• Produced scientific presentation and poster illustrating protein’s role in treating type II diabetes. • Wrote explanations regarding bonding and reaction details for GLP-1 and Exendin-4 and their receptors. • Collaborated with group to research, model, and analyze lapatinib’s effect on breast cancer cells.

Notre Dame, In, Us

• Prepared, processed, and collected mass spectrometer samples. Fluorine dated, identified, cleaned, and cut bone samples.• Analyzed and interpreted mass spectrometer data to determine animal diets. Extracted protein from bones. • Presented process and findings to 6 local business representatives and answered visitor questions throughout site.• Recorded, tracked, and cleaned artifacts. Collected artifacts using dry screening, water screening, and flotation.• Operated ground penetrating radar and laser transit. Excavated and mapped unit levels.

Bachelor Of Science, Chemical Engineering With Minors In Chemistry, Psychology, And Global Studies

Honors High School Diploma, Salutatorian Class Of 2009