Sera Browne Email & Phone Number

Dubai, United Arab Emirates

Handling a global portfolio of events and digital services.Present, promote and sell products/services using solid arguments to existing andprospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Analyse the territory/market’s potential, track sales and status reports Supply management with reports on customer needs, problems, interests,competitive activities, and potential for new products and services Maintain up to date sales records in our company CRM (Salesforce), track your sales pipeand be able to deliver sales forecasts on request Delivery a weekly high level sales report Keep abreast of best practices and promotional trends Continuously improve through feedback

Dubai, United Arab Emirates

 Responsible for selling exhibition stand space and sponsorship to ensure the successful delivery of the exhibition and to ensure that exhibition revenue targets and hit and exceeded. Budget management and control to ensure achievement of revenue targets with timeframes. Prepare monthly sales forecasts.competitor activity, identify potential clients, and network with existing clients ultimately to support the achievement of revenue targets Research different markets and trends to assess the potential to launch new exhibitions or expand existing exhibition profiles. Expand and develop exhibition databases. Identify new international sales agents. Contact government trade bodies for existing and possible new markets to improve exhibition representation. Research and identify trade associations connected with your respective event profile. Prepare business plans and assist in formulating marketing report. Research and visit competitive exhibitions to source new ideas and develop sales databases. Assist in the preparation of post-show reports on the performance of each exhibition. Research and identify publications connected with your respective event profile(s). Work with the Marketing department on an effective sales and visitor promotion campaign. Develop and sell sponsorship opportunities. Schedule payment reminders and chase exhibitor payments. Working on Autocad for exhibition floor plan/layout. To contribute towards the development of exhibitor and visitor database relevant to assigned exhibitions Overall responsibility for the management of each event, including the achievement of event budgets with strict adherence to revenue and cost. During each exhibition provide onsite management and support to exhibitors, speakers, etc. to ensure the smooth running of the exhibition and identify opportunities to up-sell forthcoming exhibitions.

Dubai, United Arab Emirates

 Servicing existing clients with the additional responsibility of obtaining new clients as well. Interacting with clients on a daily basis to maintain current and future business transactions. Obtain their feedback to enhance the products.  Renewing existing client’s ads on a monthly basis. Selling ads space in the classified section & supplements. Maintaining average daily and monthly sales as per targets set. Responding to customer queries promptly & accurately. Daily reporting to the classifieds Manager. Submitting a daily sales report to the Manager. Selling packages of the main newspaper and magazines. (First staff to achieve same in the second month of joining). Creating advertisement schedule for different clients and coordinating for payments / artworks. Coordinating with different departments to help ensure queries, complaints & requests are effectively dealt with. Attending to high level complaints from customers & ensuring immediate action to rectify the issue. Working effectively to ensure that all printing deadlines are met regularly without fail.  Training new agents on SAP, Avaya & work flow.

Kolkata Area, India

 Researching & identifying of new and existing accounts. Making of monthly reports such as the events happening in the city which would include weddings, conferences, sport events & training groups. Interacting with clients on a daily basis to maintain current and future business transactions. Obtain their feedback to enhance our products.  Taking care of the Branding & advertising. Bringing in daily Banquet booking. Daily reporting to the GM. 3 Executives directly reporting to me on a daily basis.

Kolkata Area, India

Daily visits to new and existing clients. Compiling market reports and planning according to budget set to achieve weekly and monthly targets. Event planning and organizing.Creating various marketing strategies to give companies rates depending on the amount of business/volume expected from them.Take care of the ARR of the hotel. Competition reports of other hotels in the city to see what sort of business they are doing & which companies are using their services.Using the operating in house system of Prologic and Opera.