Sera Smith Email & Phone Number

Asheville, Nc, Us

Asheville, North Carolina, United States

- Deliver cross-functional projects, providing leadership and daily management throughout the project from inception to delivery- Utilization of Kaizen Project Packets and Monday.com Project Management tools for accountability and visibility- Serve as the point of contact for all project related activities and project progress communication- Drive change management with business stakeholders to ensure adoption and optimization- Instill Continuous Improvement mindset with… Show more - Deliver cross-functional projects, providing leadership and daily management throughout the project from inception to delivery- Utilization of Kaizen Project Packets and Monday.com Project Management tools for accountability and visibility- Serve as the point of contact for all project related activities and project progress communication- Drive change management with business stakeholders to ensure adoption and optimization- Instill Continuous Improvement mindset with internal and external teams Show less

Chicago, Illinois, United States

- Led and participated in projects with internal and external teams to support continuous improvement initiatives- Leveraged Kaizen Project Packets and gate approvals to maintain project goals and stakeholder alignment- Built and maintained customer partnerships, acting as an extension of our client - Collaborate with internal operations and client teams to meet customer goals- Utilize critical thinking and a diagnostic approach to identify and solve problems- Lead… Show more - Led and participated in projects with internal and external teams to support continuous improvement initiatives- Leveraged Kaizen Project Packets and gate approvals to maintain project goals and stakeholder alignment- Built and maintained customer partnerships, acting as an extension of our client - Collaborate with internal operations and client teams to meet customer goals- Utilize critical thinking and a diagnostic approach to identify and solve problems- Lead trainings, calls, and meetings with internal team members, customer, and carriers- Develop and execute standard operating procedures Show less

Chicago, Illinois, United States

- Built and maintained customer partnerships, acting as an extension of our client - Collaborate with internal operations and client teams to meet customer goals- Utilize critical thinking and a diagnostic approach to identify and solve problems- Lead trainings, calls, and meetings with internal team members, customer, and carriers- Develop and execute standard operating procedures

Chicago, Illinois

- Managed end to end freight movement via ocean and air for clients such as YETI, TaylorMade, Dansko, VFC- Inventory management and 3PL contract negotiation- Optimized loading plans to minimize overseas transit costs- Coordinated schedules with PM’s, Vendors, and Client Teams to ensure project timelines were met- Built and maintained vendor and carrier relationships, negotiating rates on a quarterly basis to ensure projects fell within budget and maintained excellent service

Portland, Oregon Area

- Forecasted department workload, assigning tasks to team members by project, ensuring all projects were completed on time- Implemented dedicated personnel to client accounts, giving team members ownership over projects and business objectives, resulting in an increase in productivity, client satisfaction and employee

Portland, Oregon, United States

- Managed end-to-end freight requirements for clients including Nike, Columbia Sportswear, The North Face, Sorel, Penhaligon’s, adidas, delivering products to achieve business strategic targets- Managed changes to project scope, schedule, and costs to optimize value and client supply networks- Drove communication of business strategy, project work streams and outcomes between cross-functional teams to ensure projects delivered value, on time and on budget