Sera Snyder Email & Phone Number

Beverly Hills, California, United States

Philadelphia, Pennsylvania, United States

- Assist head of operations with day-to-day customer service inquiries across multiple platforms, including phone calls, emails, and various messaging systems- Manage invoicing, packaging, and fulfillment of daily orders- Execute essential administrative tasks relating to quality control, website management, inventory management, receiving, and customer.

Philadelphia, Pennsylvania, United States

- Cash Handling; Bank Procedures and Check-out Procedures- Maintain superior customer service both in person and over the phones- Answer phone with prompt and courteous attitude- Guest Relations- Will Call Window- Running Ticket Program on Computer for Sales- Processing Opening and Closing Paperwork- Knowledge of Talent and Entertainment

Philadelphia, Pennsylvania, United States

• Responsible for supporting the planning of live music events and guest experiences for On Location
• Maintaining the internal event records and project management systems needed to execute high-quality events
• Input all event and program information into necessary systems, keep records up to date, initiate changes, additions, postponements, and cancellations through event conclusion
• Work with the ticketing, marketing, guest services, staffing and operations teams to ensure all program changes are communicated to the relevant parties and up to date in our internal systems
• Attend events and work on-site in administrative based roles to support the overall event management operation.
• Manually create all new festival event records and packages in FileMaker (Travel Packages, Shuttles, On Site Lodging, VIP) for sales reporting.

Woodstown, New Jersey, United States

The McKinney-Vento EHCY program ensures homeless children and youth have equal access to a free, appropriate public education and are able to enroll in and attend school. The program funds supplemental academic support services for homeless children and youth to ensure their school success.This role ensures that all social platforms of McKinney-Vento.

Atlantic City, New Jersey, United States

- Maintain accurate and current records and files- Attend special events as needed- Vendor Coordination- Inventory reconciliation - Budgeting - Planning and execution of private events for VIP guests of up to 1,000+ people- Managing the schedule and coordination of 30+ on-call staff for event days- Monitoring the dissemination of prizes, gifts and or.

Cherry Hill, New Jersey, United States

- Expert-level product knowledge- Daily sales drivers to increase the overall AUR, UPT, AS, and conversion rate to meet daily, weekly, and quarterly sales goal as a shop- Maintaining average of top 20 in sales in all of North America. - Overseeing social media for the shop and managing the "Empty Black Pot Return" program that Lush has instilled to.

Cherry Hill, New Jersey, United States

Part-time seasonal sales associated for Lush Cherry Hill. Duties included working the cash register, stocking, assistance of customers on the sales floor, visual merchandising, etc.

BB&T Pavilion In Camden, NJ

Seasonal security position at BB&T Pavilion in Camden, NJ. Responsibilities included bag check, pat-downs, working in the house checking tickets and directing guests to their sit. Light maintenance after shows picking up cans and bottles as a part of Live Nation's sustainability program.

Bachelor Of Science - Bs, Music Industry Business Concentration, 3.93 Gpa

Activities and Societies: Alternative Music ClubGraduated Summer 2020 Suma Cum Laude

Music Business, 3.67 Gpa

Transferred

Diploma, Honors

Activities and Societies: NHS, Varsity Cheerleading, Dive team, Spring track, Women's choir, Chamber Choir, Students in Action.