Serafeim Makkas Email and Phone Number

As a Client Service Associate at Guidepoint, my daily responsibilities revolve around delivering top-notch client support and facilitating seamless interactions between experts and clients. Each day begins with promptly responding to client inquiries via phone, email, or chat, ensuring their needs are met efficiently and professionally. I meticulously maintain client databases, updating information and ensuring accuracy to streamline communication and enhance client experiences. Collaborating closely with the research and sales teams, I facilitate expert consultations, coordinate schedules, and provide logistical support to ensure smooth interactions. Moreover, I conduct thorough research to identify and onboard new experts, expanding Guidepoint's network and enhancing its value proposition to clients. Engaging in ongoing training and professional development opportunities, I continuously hone my skills to deliver exceptional service and contribute to Guidepoint's reputation as a premier expert network platform. Through proactive communication, meticulous attention to detail, and a commitment to client satisfaction, I play a vital role in fostering strong client relationships and driving the success of Guidepoint's client services.

As a Sales Consultant at Public, my daily responsibilities revolved around ensuring exceptional customer experiences while driving sales and promoting the diverse range of products offered by the renowned Greek company. Each day began with warmly greeting customers, actively listening to their needs, and offering tailored solutions to meet their requirements. I dedicated time to enhancing my product knowledge, staying updated with the latest offerings, and specifications. Collaborating with the sales team, I contributed to the development and execution of effective sales strategies, identifying trends, analyzing customer feedback, and monitoring sales metrics to optimize performance and achieve targets. Building lasting relationships with customers was a priority, and I followed up with existing clients to ensure satisfaction, address concerns, and encourage repeat business. Additionally, I actively engaged with colleagues, participated in training sessions, and contributed to visual merchandising efforts to maintain an attractive and organized store layout. Through a commitment to excellence, product expertise, and a customer-centric approach, I was dedicated to delivering exceptional service and fostering long-term relationships with patrons of Greece's leading retail brand, Public

Provided secretarial support in the office that coordinated the Education of the highest ranking military officers in the Hellenic National Defence College.