Sergio Aguilar Email & Phone Number

El Paso, Texas Area

•Design, Upgrade and maintain Cisco Corporate Switches and Routers, Firepower (FTD Access Policies), Proxy Server (WSA), Cisco ISE, Cisco Wireless Infrastructure.• Perform support, troubleshooting, and performance monitoring and tuning for the data network at all locations including WAN, LAN, and campus networks.• Design and optimize data network topology based on network and system studies, application traffic behavior, and new requirements.• Provide evaluation and recommendations… Show more •Design, Upgrade and maintain Cisco Corporate Switches and Routers, Firepower (FTD Access Policies), Proxy Server (WSA), Cisco ISE, Cisco Wireless Infrastructure.• Perform support, troubleshooting, and performance monitoring and tuning for the data network at all locations including WAN, LAN, and campus networks.• Design and optimize data network topology based on network and system studies, application traffic behavior, and new requirements.• Provide evaluation and recommendations for network improvements and optimization including ROI reports, solution pricing, and deployment plans.• Perform implementation, maintenance and troubleshooting of network components to ensure maximum uptime and optimal refresh intervals.• Leverage support providers as required, act as single point of contact, managing service providers on the clients behalf.• Understand and implement security best practices within network design and work with security specialists to minimize vulnerabilities, coordinate security planning with Shared Services Security• Understand applicable compliance requirements and provide effective audit support as related to network design and components.• Understand and comply with all applicable SLAs, policies and procedures• Consult with users and evaluate requirements, recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation of data networks and network support systems • Analyze and resolve technical problems for established networks• Provide network documentation, training, and guidance to computing system clients and programmers. Show less

El Paso, Texas Area

• Maintain and Support all diverse network and Wireless Infrastructure: Core Routers, VPN, RADIUS Servers, Load Balancers, Access Points.• Assist with network design and evaluation of new technologies.• I played a critical role in the implementation of a new Video Conferencing solution for our students, staff and faculty; I worked with IT Security, Classroom Technology, stakeholder and other IT areas to ensure the project was successful and delivered on time.• I spearheaded the… Show more • Maintain and Support all diverse network and Wireless Infrastructure: Core Routers, VPN, RADIUS Servers, Load Balancers, Access Points.• Assist with network design and evaluation of new technologies.• I played a critical role in the implementation of a new Video Conferencing solution for our students, staff and faculty; I worked with IT Security, Classroom Technology, stakeholder and other IT areas to ensure the project was successful and delivered on time.• I spearheaded the technical aspects of the Institutional Wireless upgrade needed to be able to provide end users with the latest technology AC Wave 2. I managed to assess the Top 5 Vendors in the market, probe of concept for testing, including; stressing, high density and coverage as well as the feedback provided by Faculty members and students. I created a detailed Evaluation document with these technical aspects and details for comparison purposes to determine the best solution for the Institution, this document was sent and reviewed by IT Management along with a cost analysis. This document was a key factor on the decision to purchase the Product. I was a key member on the Design, configuration, documentation and coordination of the deployment of Meraki Wireless Infrastructure, transitioning from typical in-house Juniper Controllers to a Cloud-based solution, installing +300 Access points throughout Campus and Remote sites.• Contribution on all current Network (backbone, cabling, design) and Construction projects of at least 2 story Buildings for the Institution.• CIS Hardening benchmark for L2 and L3 network devices.• Contribution and deployment of NAC solution on El Paso wired clients. Show less

El Paso, Texas Area

• I actively participated on the network refreshment of the LAN and Data center. It included Main Core Routers, Firewalls, Data center Switches and Edge switches.• Maintain Approx. 300 LAN/WAN/WLAN network devices on-Campus and remote Clinics. Provide support and on-site assistance.• Nightly Backups, firmware updates, Syslog analysis of network devices. • Support of client’s tickets for Infrastructure services: Data drops, Network Printers, Network | Wireless support.• Provide… Show more • I actively participated on the network refreshment of the LAN and Data center. It included Main Core Routers, Firewalls, Data center Switches and Edge switches.• Maintain Approx. 300 LAN/WAN/WLAN network devices on-Campus and remote Clinics. Provide support and on-site assistance.• Nightly Backups, firmware updates, Syslog analysis of network devices. • Support of client’s tickets for Infrastructure services: Data drops, Network Printers, Network | Wireless support.• Provide support for Video infrastructure: Creston and Polycom devices. Show less

Ciudad Juarez, Mexico

• Technical Support assistance of MAC and Windows computers/ laptops and peripheral devices for Microsoft and BestBuy clients US nation-wide.Here is a list but not limited of products supported: Laptops, Pads, Mobile Devices, Tablets, Wireless Printers, home routers.• Ability to work under pressure up to 3 customers at same time and ability to resolve issues on a timely fashion.• Fill in daily Log report and provide follow-up callbacks for customer satisfaction.• Contributed on… Show more • Technical Support assistance of MAC and Windows computers/ laptops and peripheral devices for Microsoft and BestBuy clients US nation-wide.Here is a list but not limited of products supported: Laptops, Pads, Mobile Devices, Tablets, Wireless Printers, home routers.• Ability to work under pressure up to 3 customers at same time and ability to resolve issues on a timely fashion.• Fill in daily Log report and provide follow-up callbacks for customer satisfaction.• Contributed on Knowledge base articles for internal purposes and documentation. Show less

Ciudad Juarez, Mexico

Database Administrator• Red hat server (RAC) installation and maintenance.• Daily check for databases and Servers performance, Oracle and SQL queries tuning.• Tests on Virtual Machines planning for backups and restores.Junior Network Engineer• I managed to Project Management of all Data lines request and coordinated Network Infrastructure installations into its completion.• Administrate and maintain + 200 Multilayer switches.• Support and troubleshoot 5 Buildings… Show more Database Administrator• Red hat server (RAC) installation and maintenance.• Daily check for databases and Servers performance, Oracle and SQL queries tuning.• Tests on Virtual Machines planning for backups and restores.Junior Network Engineer• I managed to Project Management of all Data lines request and coordinated Network Infrastructure installations into its completion.• Administrate and maintain + 200 Multilayer switches.• Support and troubleshoot 5 Buildings over wide-campus Network Infrastructure, I collaborated on request estimates for new production lines, install, interconnect and configure these network devices into production environment.• I was able to deploy a Help Desk Ticket system for departmental requests.• Supervise user’s requests for new data lines and followed up IT-Infrastructure projects.• Verizon and AT&T communication booster system was installed and operated by me to provide an extension of these services from El Paso, TX to our Buildings, this was accomplished by using Yaggi antennas, amplifiers and Access Points. Show less

• Support to manufacturing system (SFC) as well support to all production lines, maintain DBs up to date, run and tune-in queries for running new Products and for troubleshooting purposes.• Hardware troubleshooting. E.g. Hand-held scanners, label Printers, computer and accessories in general.• Software assistance, installation and configuration of software-specific in diverse production line stations.• SQL administration and production reports.• I supported BTO, CTO, BPC… Show more • Support to manufacturing system (SFC) as well support to all production lines, maintain DBs up to date, run and tune-in queries for running new Products and for troubleshooting purposes.• Hardware troubleshooting. E.g. Hand-held scanners, label Printers, computer and accessories in general.• Software assistance, installation and configuration of software-specific in diverse production line stations.• SQL administration and production reports.• I supported BTO, CTO, BPC, Direct Shipment and FedEx projects Show less

Esl Diploma

ESL English course Levels 8-11

Bachelor'S Degree, Computer Engineering