Sera Hayes Email & Phone Number

Coached and mentored teams on agile best practices, conducted training sessions + workshops to enhance understanding of agile principles and a continuous improvement philosophy. Utilized Agile & Project Management approaches (including Scrum and Kanban) to support the successful delivery of roadmap initiatives while also advocating for team health..

Chicago, Illinois, United States

Developed and maintained production schedules for multiple projects, tracking cross-team dependencies to ensure alignment. Earned Scrum Master certification and applied Scrum practices/principles across multiple delivery teams, regularly facilitating backlog refinement, sprint planning, daily standups, sprint/delivery reviews, and team retrospectives..

Greater Chicago Area

Led multiple concurrent client-specific projects with cross-functional teams, ensuring organization, timeliness, and budget adherence. Owned end-to-end project lifecycle including pricing/contracting, staffing, project kickoff, milestone planning/scheduling, risk analysis, execution, monitoring, and successful launch. Acted as the day-to-day liaison.

Worked collaboratively with a publishing team to develop content for children's books and apps. Improved efficiency throughout the publishing process by establishing due dates, keeping detailed records, and negotiating timely turnarounds to ensure that projects stayed on schedule. Day-to-day liaison and brand manager between PIL and children's licensing.

Handled general office responsibilities involving communication, filed/organized financial documents, maintained financial data using Microsoft Excel

Assisted patrons with research by locating specific texts and documents. Photographed works of art for the art collection inventory, organized library archives, and updated inventory using Microsoft Office and FileMaker

Researched new media and specific works of art in the Museum Library, catalogued art pieces/entered information into the Museum System (wrote descriptions, identified related works, provenance, dimensions, signatures, marks, inscriptions, citations)