A motivated, dedicated and highly experienced professional, with extensive expertise in delivering growth and success through others, and a commitment to influencing effective project execution. Proven to maintain high staff engagement and performance while transforming the outcome of teams, with experience in managing entire departments in high-pressured environments. Highly developed record of establishing productive professional partnerships, with strong communication, leadership, and stakeholder management, utilised when motivating, supporting and training with regular 1-1 and ad-hoc coaching. Able to handle a complex and varied workload, prioritising tasks effectively, and driving a continuous improvement of business operations and organisational strategy. An approachable and positive team player, confident with employing experience and knowledge to develop and implement innovative changes, while maintaining excellent organisation and delivering objectives. *CommunicationAble to clearly present information and advice to clients and colleagues, collaborating with various teams, and senior colleagues, and providing comprehensive training and support. Confident in utilising strong written and verbal communication skills within regular stakeholder management and leadership responsibilities. *AdministrationEfficient time management, organisation, and record keeping. Comfortable with delegating tasks effectively and working flexibly to accommodate evolving requirements. Able to comply with strict company policies and regulatory standards. *IT & SoftwareFamiliar with all Microsoft Office applications, including Excel, Word & Outlook, in addition to specialist software such as Zendesk & Salesforce systems. *Collaboration & Interpersonal SkillsProven ability to effectively maintain strong professional relationships, with exceptional people management skills and a reputation for going above and beyond to support colleagues to thrive within their roles. Confident with regularly liaising with colleagues, stakeholders and suppliers, building strong rapport and working closely to ensure strong task prioritisation and execution. *Project ManagementExperienced with successful project execution, supporting specific objectives with the design, development, implementation and management of operations and programmes, with experience in company projects intended for regional consistency. Able to effectively establish budgets, overseeing financial processes and monitoring impact and outcome with exemplary data analysis and judgement abilities.
