Seraphim Benjamin, Bba, Lssgb Email & Phone Number

United States

• Duties include providing excellent customer service in an engaging environment, learning/improving knowledge of U.S. Customs regulations, vendor relations, internal communication, and monitoring industry developments in areas such as trucking, port operations, customers, and competitors.• File ISFs, transmit customs entries and provide quality customer service and thorough communications to our clients.• Full cycle from opening files to billing with handling of ocean and air shipments, both LCL and FCL

Charlotte, North Carolina

• Receive pre-alert documents from origin, log files, and follow up daily to ensure quality service and proper management of shipments until delivered• Quote rates on delivery door moves within U.S. and other services for ocean shipments• Calculate freight charges for ocean shipments, prepare and distribute arrival notices to brokers, consignee and notify parties • Work with truckers and warehouses to ensure best routes and handling of shipments once brought from piers to warehouse• Provide quality customer service to consignee, notify parties, and Importer of Record utilizing Troy Container’s services• Review DADs and Delivery Orders prior to submission to the warehouse for release

West Columbia, Sc

• Examines various documents including invoices, bills of lading, and shipping statements.• Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported products.• May contact customs officials to obtain release of incoming freight and resolve delays.• Open custom entry files, billing for ISF and FTZ shipments, EDI uploading of commercial invoices, direct upload of ISF information into customs entry file• File (SEB) Single Entry Bond for shipments from customers who don’t have continuous bond from U.S. Customs• Examines invoices, bills of lading and shipping documents to ensure compliance with federal regulations.• Communicates with origin regarding shipment status and special handling and delivery processes• Sort and navigate through several programs to obtain records of shipments entering the United States• Sort and navigate using internet to search and obtain correct information on other shipper’s websites for shipments• Process ISFs (Importer Security Filing) for ocean shipments prior to sailing for proper clearance into the United States• Pull and maintain reports daily for shipments that may need updates or revisions using programs such as Microsoft Excel and Word• Utilize document reading software such as Adobe Reader and Microsoft Word to pull up documents for data entry of information into proper system for processing• Assist with training and managing of newly employed Importer Security Filers domestic and internationally (Bogota, Colombia). Lead in Project of Colombia division for ISF (trained, support, and project management for project)• Worked many shifts as the senior tenure employee for the department of the shift and supervised while manager/supervisor was away or none was appointed for department

Columbia, South Carolina

•Management of club venue, security, staffing, bar, etc.•Ensure daily operations remain running fluent.•Handle payroll, promotions (social media/marketing), hiring process of new employees, and cleaning/upkeep of facility.

Columbia, South Carolina Area

• Handle high volumes of inbound calls ranging from 45-70 calls a day• Sell banking products to customers that fits that customer’s needs to enhance their banking experience• Resolve complex issues with multiple software programs• Utilize banking product knowledge to expand customer relationships through consultative sales• Meet monthly and daily goals such as sales and retention while ensuring top notch customer service

Columbia, South Carolina Area

• Compile records• Sort and shelves books according to identification number and title• Issue and receive library materials• Register patrons • Assists students with locating books/literary works for projects or papers for their courses

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: Entertainment Club

Associate’S Degree, Business Administration And Management, General, 3.7

Activities and Societies: Entertainment ClubGraduate with honors

High School, High School Diploma