Serap Tosun Email & Phone Number

Vancouver, British Columbia, Canada

Winnipeg, Manitoba, Canada

-Support management in building a positive, safe working environment that fosters personal and corporate growth while adhering to core principles and commitments-Partner with management, providing coaching and feedback on employee relations, development plans, and performance goal setting and management.-Oversee annual performance management and salary review process, providing advice to managers and employees-Conduct interviews, reviewing completeness and relevance to the… Show more -Support management in building a positive, safe working environment that fosters personal and corporate growth while adhering to core principles and commitments-Partner with management, providing coaching and feedback on employee relations, development plans, and performance goal setting and management.-Oversee annual performance management and salary review process, providing advice to managers and employees-Conduct interviews, reviewing completeness and relevance to the advertised role-Research Applicant Tracking Systems -Assist in researching Human Resource Information Systems (HRIS)-Recommend new training and development initiatives-Conduct external Compensation Analysis to ensure market parity Show less

Istanbul, Turkey

 Directed the implementation of human resources policies to ensure effective management, productive employee relations, compliance with applicable laws, and regulations, and integration of innovative corporate initiatives with the intent of bringing a strategic perspective Led talent acquisition and provided consulting support to management to link business units with operation strategies to create and maintain a high-performance work environment in support of achieving corporate… Show more  Directed the implementation of human resources policies to ensure effective management, productive employee relations, compliance with applicable laws, and regulations, and integration of innovative corporate initiatives with the intent of bringing a strategic perspective Led talent acquisition and provided consulting support to management to link business units with operation strategies to create and maintain a high-performance work environment in support of achieving corporate objectives and business growth. Managed the administration of benefits programs, compensation structures, organization design; performance management, feedback systems, and various health/safety policies and payroll.  Implemented HR modules in Success Factors (Recruitment, Performance & Position Management) Demonstrated the understanding that people with a wide diversity of backgrounds are key in maximizing performance, encouraged to invest in development, coaching, and feedback, and act with fair firmness when needed Developed recruitment strategies and solutions by targeting the candidate profiles to meet the objectives of the organization resulting in a tailor-based, competitive recruitment strategy that everyone in the company could adopt.  Identified training needs, met with training companies, prepared and managed annual training calendar within the training budget Admin user for the Learning Management system of the company (M-Learning),  Global projects attended: Job Grading, General Data Protection, Talent Development Program, Strategic Fitness Program (Ambassador for Gathering Feedback from Employees), Getinge Value Segment Program, Observer for Leading People Experience in managing two different legal entities and merger process and start-up experience in the HR department Show less

Istanbul, Turkey

 Planned the long-term human resource needs and trends for whole business units. Established the performance system in the company, formed the KPIs and coached managers on performance management issues and processes. Designed, developed, and maintained the human resource programs and policies in the organization with the intent of bringing a strategical perspective to the company (specifying the headcount, recruitment criterion, competency-based interviews, tests) Developed an… Show more  Planned the long-term human resource needs and trends for whole business units. Established the performance system in the company, formed the KPIs and coached managers on performance management issues and processes. Designed, developed, and maintained the human resource programs and policies in the organization with the intent of bringing a strategical perspective to the company (specifying the headcount, recruitment criterion, competency-based interviews, tests) Developed an efficient onboarding program (welcome kit, updating the handbook, preparing HR orientation presentation and training) Conducted employer branding activities, participated in career days, presented the company in conferences, designed the summer intern program, and the job advertisement in line with the corporate identity, and conducted social responsibility projects and activities. Interpreted HR data to provide value-added recommendations to improve business performance. Show less

Istanbul, Turkey

Reporting directly to the EEMEA Recruitment DirectorDevelopment of a comprehensive hiring strategy, policies and processes in alignment with the organization’s overall strategic directionLaunch of the global projects in Turkey (Global Background Check, POSA, Taleo, Online Assessment, HM VOC Survey)Employer Branding Recruiting and Sourcing Strategy Hiring Agency ManagementGeneration and implementation of local projectsConducting all the open positions within the… Show more Reporting directly to the EEMEA Recruitment DirectorDevelopment of a comprehensive hiring strategy, policies and processes in alignment with the organization’s overall strategic directionLaunch of the global projects in Turkey (Global Background Check, POSA, Taleo, Online Assessment, HM VOC Survey)Employer Branding Recruiting and Sourcing Strategy Hiring Agency ManagementGeneration and implementation of local projectsConducting all the open positions within the company Show less

• Developed and lead the recruitment process, including understanding business growth projections and workforce plans by working with key leaders to anticipate competency and resource requirements, establishing proactive plans to fill competency requirements, target specific talent, building the candidate funnel• Provided leadership and support to the organization business units to ensure staffing and recruitment activities are in line with the company's direction and core… Show more • Developed and lead the recruitment process, including understanding business growth projections and workforce plans by working with key leaders to anticipate competency and resource requirements, establishing proactive plans to fill competency requirements, target specific talent, building the candidate funnel• Provided leadership and support to the organization business units to ensure staffing and recruitment activities are in line with the company's direction and core values.• Partner with service line leaders to translate business needs into Human Resources strategies and initiatives that enable the business to succeed• Provided day-to-day performance management guidance to line management (coaching, counseling, career development).• Served as the first point of contact and provide full cycle Human Resources support to assigned service lines. Address and resolve requests, concerns and inquiries• Managed and resolved complex employee relations issues. Conducts effective, thorough and objective investigations.• Executed people initiatives, provide great internal customer support and drive HR functional excellence and process improvement• Participated actively in change project and try to increase engagement level and decrease turnover Show less

• Responsibility of the HR projects of the company (HR self-service, job evaluations, update competencies of the company, development of online performance system)• To actualize the breakeven and responsibility analysis of the company (responsibility assignment matrix -RACI)• To conduct an online performance process• To enforce norm permanent staff analysis• Recruitment for the head office• Retain Management; employer satisfaction and engagement• To analyze realized… Show more • Responsibility of the HR projects of the company (HR self-service, job evaluations, update competencies of the company, development of online performance system)• To actualize the breakeven and responsibility analysis of the company (responsibility assignment matrix -RACI)• To conduct an online performance process• To enforce norm permanent staff analysis• Recruitment for the head office• Retain Management; employer satisfaction and engagement• To analyze realized performance targets Show less

• Resource Planning & Budgeting ; Headcount planning, payroll and benefits budgeting, severance pay and annual leave, expense budget• Recruitment ;Job analysis, preparation and broadcasting of business advertisements, job offer, fulfilling of the legal proceedings for new employees, implementation of orientation program, • Compensation & Benefits Management ;Controlling of payroll calculation and other legal documents regarding the payroll• Performance & Career Planning… Show more • Resource Planning & Budgeting ; Headcount planning, payroll and benefits budgeting, severance pay and annual leave, expense budget• Recruitment ;Job analysis, preparation and broadcasting of business advertisements, job offer, fulfilling of the legal proceedings for new employees, implementation of orientation program, • Compensation & Benefits Management ;Controlling of payroll calculation and other legal documents regarding the payroll• Performance & Career Planning Management ;To order performance evaluation interviews, calculate the progress payment (360 grade; goal and competency based system, SMART-C goals) • Training & DevelopmentAnalysis of needed annual training, composing of training contents and calendar, evaluation of training and its measurement• Measurement & EvaluationParticipating in determination of HR strategies and targets according to the company targets, composing of KPI’s, fulfilling of employee engagement survey• Dismissal ManagementFulfilling the exit interviews in order to identify the key drivers behind employees leaving, fulfilling of the legal proceedings and controlling of calculations of the related leaving payments• ReportsPreparation of the related reports• Composing of infrastructure of intranet system in conjunction with the holding company • To update the organization diagram of the company and job descriptionsProjects-E-Performans: To conduct a performance evaluation in the internet environment and coaching the personnel about the new performance system and its applications, revising the performance evaluation system-HR Self Service: Giving trainings about the new performing HR applications in the internet environment-Process Management: Organizational changes, organization of information meetings held by General Manager, work study, advanced development,- Competency Management :Revising the competencies regarding to the requirements of the company Show less

75, Economics

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