Serar Elbaz personal email
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I have extensive leadership experience in digital advertising, with a record of successfully leading cross-functional teams to achieve remarkable results and exceed targets. As a Digital Operations Director at Adzvisor, I provided direction and leadership to a team of 6 account executives and designers, fostering a positive team dynamic and building a culture of excellence and creativity. As Head of Operations at Knockbook, I managed a team of 9 junior and senior account executives, and as a Senior Account Manager, I oversaw the digital campaigning of major accounts in the MENA region. I have developed compelling presentations to potential clients, conducted comprehensive research and analysis to identify market gaps and tailored proposals to meet specific client needs. Moreover, I have developed an operational process to improve communication between different departments and headed brainstorming sessions to ensure clients' objectives are reflected in final creative material. I have a strong interest in digital marketing technologies and trends to enhance campaign effectiveness and have worked with a range of tools such as Double Click, Google Ads, Meta Business Manager, Google Analytics, and others.
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Digital Operation ManagerAdzvisor Jun 2015 - PresentKuwaitAs Head of Operations, my role is to guide and support my team of account executives and designers to achieve their targets and exceed client expectations. Combining effective communication and collaboration, we've built a positive team dynamic that promotes excellence and creativity. With my guidance, we've delivered outstanding results to consistently exceed our KPIs and provide high-quality work for our clients. In addition to developing compelling presentations to showcase our company's unique offerings, I conduct thorough market research and analysis to identify key gaps and tailor our proposals to meet specific client needs. I also actively support account executives in day-to-day work to drive productivity and improve performance across the team. As a curious and passionate marketer, I constantly research and implement the latest digital marketing technologies and trends to enhance the effectiveness of our campaigns.
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Head Of OperationsKnockbook Jan 2013 - May 2014KuwaitI have successfully led a high-performing team of account executives, designers, and developers, with a focus on cultivating and empowering emerging talent. Through intensive mentoring and hands-on coaching, I have helped fresh graduates with no prior knowledge of digital advertising become skilled account executives. Many of these individuals have gone on to assume managerial and senior positions in Kuwait's leading companies. My leadership approach emphasizes exceptional campaign performance and deep customer engagement, which has resulted in a high percentage of returning customers and strong, lasting relationships with clients. I am committed to ensuring that all media plans and proposals meet and exceed clients' objectives, and I conduct rigorous quality checks to ensure this standard is achieved. To improve communication and minimize errors across departments, I developed an operational process that streamlines workflow and optimizes efficiency. Additionally, I led brainstorming sessions between the Operations and Creative Departments to ensure our clients' vision and objectives are fully reflected in the final creative materials.
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Senior Account ManagerKnockbook Jan 2012 - Dec 2012I have successfully managed the digital campaigns of major accounts, including Alshaya (retail & dining), Alyasra, McDonald's, Samsung, CBK, and others. My expertise involves effective communication with diverse clients from different backgrounds and levels of experience. I oversee the entire accounts management process, from initial briefing meetings to successful launch, optimization, and reporting. Additionally, I conduct thorough analysis of campaign data and metrics to identify areas for improvement, and make strategic adjustments to campaign structure, website/app experience and creative to optimize performance, resulting in successful business partnerships and increased revenue.
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Media Buyer/Account ExcutiveKnockbook Dec 2009 - Dec 2011I successfully created new media services and established strong partnerships with major publishers such as Yahoo, MSN, Facebook, Google, as well as local websites and blogs. This produced enhanced service support and added value for clients. In addition, I efficiently managed accounts receivable, including generating invoices and account statements, and consistently followed up with clients to ensure prompt payment.
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Marketing CoordinatorHrp Jan 2009 - Dec 2009facilitated conferences by securing venues and arranging travel accommodations for clients and trainers. Working collaboratively with trainers, I ensured the seamless delivery of courses while compiling comprehensive materials for participants. My customer-centric approach allowed me to build and maintain positive relationships with clients, which resulted in high levels of satisfaction and retention. As a detail-oriented professional, I conducted data entry and analysis for various projects and effectively managed invoicing and payment follow-up.
Serar Elbaz Skills
Serar Elbaz Education Details
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Arab Open UnivetsityMarketing
Frequently Asked Questions about Serar Elbaz
What company does Serar Elbaz work for?
Serar Elbaz works for Adzvisor
What is Serar Elbaz's role at the current company?
Serar Elbaz's current role is Head of Operations at ADZVISOR.
What is Serar Elbaz's email address?
Serar Elbaz's email address is se****@****ail.com
What schools did Serar Elbaz attend?
Serar Elbaz attended Arab Open Univetsity.
What skills is Serar Elbaz known for?
Serar Elbaz has skills like Digital Marketing, Online Advertising, Media Planning, Digital Strategy, Social Media, Google Analytics, Google Adwords, Seo, Media Buying, Sem, Mobile Marketing, Business Development.
Who are Serar Elbaz's colleagues?
Serar Elbaz's colleagues are Yazan Al Zoubi, Rawan Hamdan, Badreya Alhosani.
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