Sercan Tüz Email & Phone Number

Istanbul, Türkiye

As a Product Director responsible of user facing Q-Commerce Shop Experience Domain , I lead senior Product Managers ensuring impactful product delivery. My role encompasses a range of responsibilities:Product Discovery and Strategy: Make informed decisions on product direction by deeply understanding market dynamics and customer feedbackCoach teams in effective product discovery methodologies, contributing to a culture of continuous improvement.Feature Specification and… Show more As a Product Director responsible of user facing Q-Commerce Shop Experience Domain , I lead senior Product Managers ensuring impactful product delivery. My role encompasses a range of responsibilities:Product Discovery and Strategy: Make informed decisions on product direction by deeply understanding market dynamics and customer feedbackCoach teams in effective product discovery methodologies, contributing to a culture of continuous improvement.Feature Specification and Product Delivery: Cultivate a proactive culture of requirement gathering and clear communication.Specify pragmatic solutions at a company level, navigating high-uncertainty environments.Drive agile product development, aligning timelines, and negotiating trade-offs for on-schedule delivery.Cross-Functional Leadership: Leverage data to resolve complex business problems, set strategic KPIs, and integrate data science and ML into product development processes.Foster cross-functional fluency in engineering terms, actively participating in strategic discussions.Actively contribute to shaping UX strategy and improving design efficiency.Product Strategy and Driving Impact: Participate in formulating company-level strategies, setting objectives, key-results and communicating visions. Drive roadmaps and strategy for verticals or large tribes, aligning product strategy with company goals and business counterparts. Monitored performance metrics such as revenue growth, conversion rate, usage frequency, in order to measure success of each product release.Leadership and Influence: Maintain relationships with senior leadership and stakeholders, facilitating strategic discussions and seeking alignment. Shape team setups, foster partnerships, lead hiring efforts, and mentor Product Managers across the organization. Actively contribute to organizational awareness and alignment with senior management. Show less

Istanbul, Turkey

Led a high-performing team of consultants and client team members at McKinsey & Company, focusing on developing and building digital products that delivered lasting impact for diverse clients in Fintech and Last-mile delivery sectors. Key Achievements: Strategic Leadership: Played a pivotal role in shaping product vision and strategic designs, providing insights and guidance on executing clients' strategic visions using digital means.Problem Solving Expertise: Engaged in solving… Show more Led a high-performing team of consultants and client team members at McKinsey & Company, focusing on developing and building digital products that delivered lasting impact for diverse clients in Fintech and Last-mile delivery sectors. Key Achievements: Strategic Leadership: Played a pivotal role in shaping product vision and strategic designs, providing insights and guidance on executing clients' strategic visions using digital means.Problem Solving Expertise: Engaged in solving some of the most challenging business problems for clients, ranging from rapid process re-inventions in financial institutions to 'big data' analytics in large-scale retail organizations, and consumer-facing app development in traditional industries.Cross-Functional Collaboration: Collaborated with consultants in product, process, and technology, positioning projects at the intersection of business strategy and client and implementation vendors.Client Relationship Management: Acted as a core member of the McKinsey consulting team, advising senior clients on successful execution strategies and managing client expectations.Agile Product Development: Managed and transformed agile product and leadership teams, translating abstract visions into reality. Proficient in all aspects of agile deliverables, including storyboards, wireframes, product prioritization, backlog, user stories, product KPIs, monitoring/tracking, and commercialization.Project Diversity: Engaged in a variety of projects, contributing to rapid process re-inventions, consumer-facing app development in Fintech and last-mile delivery industriesPassionate about driving innovation, delivering tangible impact, and providing strategic insights to clients. Open to connecting for discussions on digital product development, agile methodologies, and strategic problem-solving. Show less

Maslak Mah., İstanbul Province, Turkey

Led a team of Product Owners overseeing diverse mobile and web applications.Managed end-to-end responsibilities for digital products, including content and campaign management, partner integration, backend, mobile app development, loyalty management and mobile payment systems.Conducted requirements gathering, formulated product specifications, and developed comprehensive product roadmaps.Implemented and adhered to Agile-Scrum methodology, providing coaching and leadership to enhance… Show more Led a team of Product Owners overseeing diverse mobile and web applications.Managed end-to-end responsibilities for digital products, including content and campaign management, partner integration, backend, mobile app development, loyalty management and mobile payment systems.Conducted requirements gathering, formulated product specifications, and developed comprehensive product roadmaps.Implemented and adhered to Agile-Scrum methodology, providing coaching and leadership to enhance team performance. Show less

Istanbul, Turkey

Working as an Expert Technical Product Manager in Digital Services and Solutions Technology.Product Roadmap Planning and Feature Prioritization.Conduct meetings with all business levels to communicate new initiatives, features and rollout of new products and services.Responsible of enabler platforms and technologies like API’s, Messaging, Push Notifications etc.

Istanbul, Turkey

Responsible for product vision, positioning in the market, customer experience, competition, roadmap and feature set.Product Roadmap Planning, Feature Prioritization and Execution with engineering team.Coordinating with sales and marketing teams in order to achieve customer acquisition and retention.Coordinate closely with senior leaders of operating functions to assure alignment with business plans and ongoing activities.

Istanbul, Turkey

Responsible for the requirements analysis, high level solution and solution analysis.Lead complex projects/programs from design and development to productionExperience in major transformation projectsExperience in Order Management, Product and Catalog Management, CRM Service Solutions, Self Service Channels, Digital Channels, System Integration, Requirements Gathering and Analysis, Functional Analysis and Design, Systems Integration, SOA.

Istanbul, Turkey

Requirements Gathering and Analysis.Experience in custom application development projects including roles in Analyze, Design, Build, Test and Deploy phases.Specialized in business processes analysis in financial services sector including underwriting, financial analysis and inquiry in credits.

Bsc, Electrical And Electronics Engineering, Telecommunication Specialization, 3.8/4.0

GPA: 3.80/4.0, ranks 4th in the department Ranked 11th among 1,451,973 test takers in 2003 National Turkish University Placement Exam.

High School, General Studies, 5.0/5.0

GPA: 5.0/5.0 , Graduated 3rd in school.