Sercan Yilmaz Email & Phone Number

Brussels Region, Belgium

― Managing short & mid-term requirements/production planning towards our co-packers (nuts & juices) in EU & ME. ― Managing repack/display planning with the 3rd party repack facilities― Monitoring stock levels towards Europe and act on possible unbalances or overstock/short shelf life risks― Daily contact with our co-packers and 3rd party logistics service.

Brussels Region, Belgium

― Analyzing demand through the sales forecasts & marketing activities and taking decisions accordingly― Planning the production of the world's tastiest pistachios and almonds for European and Middle East markets― Planning the logistics activities before the supermarkets run out of your favourite nuts! ― Managing the inventory at different warehouses all.

Gebze, Turkey

— Customer care/support activities regarding to the key accounts by exhibiting excellent communication, both written & verbal— Analyzing customer complaints, problem solving & CAPA activities, follow ups in a fast paced environment while under pressure— Technical consulting for new/existing clients, site visits when needed — Training sales engineers on.

Igdir, Turkey

• Organization of foreign logistics operations
• Handling availability status of vehicles and drivers in order to avoid waiting time
• Invoicing, preparation of quotes, talking to clients

Ankara, Turkey

• Building front end design and back end structure of websites of two international organizations’ from scratch with HTML, CSS, JavaScript, PHP and MySQL
• Maintaining those websites which serve more than 2k concurrent users at peak and more than 100k monthly unique visitors