Specializing in existing and new solutions in line with company goals andstrategies related to Microsoft and other cloud providerproducts/solutionsDeveloping competencies in Azure Infra and Office 365 productsDeveloping competencies in Azure Infra and Office 365 products, todetermine the technical needs of the customer by acting with the salesand pre-sales team when necessary regarding the products/solutionsunder his/her responsibility. To design and implement the most suitablesolution according to the demands of its customers.In Cloud Transformation projects, to analyze the customer environment,to prepare the transition plans and to perform the transitions inaccordance with the time.Helping the sales and pre-sales teams to determine the technicalconfiguration they use in their proposals for the products under theirresponsibility.Providing L1 and L2 level support and solutions to the problems thatarise in completed projects and managed services customers.Working and planning on the transfer of technical presentations andproduct conceptTo carry out the necessary studies for compliance with the programs andaudits determined by the customer or Vendor, to create thedocumentationTo prepare the project documentation and to keep it up to date bymaking the necessary checksHelping the sales and pre-sales teams to keep their information up-todate by following the technological developments.Acting with the principle of customer focus, solving the problems thatarise and carrying out its works in a way that keeps customer satisfactionat the highest level are among its main responsibilities.

Configuration, support, problem solving for cloud architectures and takingnecessary security measures for it.Migrating vms, apps and services from on-premise to the cloud.Microsoft Product licensing and Microsoft Azure, Microsoft 365, Office 365configuration, support, problem solving for both resellers and ISV partners.Measuring customer satisfaction and reporting them weekly and monthly.Helping sales team during pre-sale technical information and take an active role inmeetings.Organizing workshops about Microsoft products for both resellers and the team.

• Managing Linux/Windows Servers and answering customers’ needs via calls and tickets.• Using cPanel, Plesk and similar hosting management panels effectively in order to solve customer problems.• Resolving IIS, Apache, FTP, DNS, Mail Server,etc. issues.• Hosting & mail server monitoring.• Detecting bugs and software problems on customer websites and fixing them.• Vmware management (Configuring, deploying and managing a virtual server infrastructure)• Proceeding licencing projects.• Load & SNI balancing over Citrix programme, creating rules of SSL.• DNS controlling over 600K domains

• E-commerce software development • Taking part in projects of business development & content management • Adding XML integration to currently used e-commerce management panel • Supporting business partners for any needs of module • Software Design Support of C2C & B2B, integrations of these two to e-commerce softwares • Preparing special demo contents for different areas and ecommerce templates according to personal requests • Special key word analysis for companies & performing studies for SEO with Google Adsense • Creating sector-based contents for company blog and data bank.