Service Group Manager
CurrentDeep technical expertise on specifically Devops, SAP and Oracle Business.
Sep 2023 - Present
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Serdar Nacar Email & Phone Number
Enterprise Services Group Manager
at
Veribox Technology
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Enterprise Services Group Manager
Location
Istanbul, Istanbul, Turkey
Who is Serdar Nacar? Overview
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Quick answer
Serdar Nacar is listed as Enterprise Services Group Manager at Veribox Technology, based in Istanbul, Istanbul, Turkey. AeroLeads shows a matched LinkedIn profile for Serdar Nacar.
Serdar Nacar previously worked as Service Group Manager at Veribox Technology and Senior IT Delivery Engineer at Xfusion Global. Serdar Nacar holds Lisans Derecesi, İktisat Fakültesi from Anadolu Üniversitesi.
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Email format at Veribox Technology
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Veribox Technology
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Profile bio
About Serdar Nacar
I am a solution-oriented and customer satisfaction focused services and project manager with an extensive background having worked in various organizations where I provided preventive-regulative-progressive end-to-end solutions and services with an ITIL point of view.My time in local and multinational companies I worked for, allowed me to improve my skills on ITSM operations, strategy and process consultancy. I have more than enough expertise in service management including managed services management, resource management, contract and SLA management, B2B modeling relationship management and strategic partnership management.Primary focus of mine is the stability of customer satisfaction and loyalty by finding persistent creative solutions with clear deadlines. Through analysis which is the crucial step for defining the systemic issues and figuring out solutions, I usually generate remedial services and amending processes to avoid any current or potential up-coming issues.
Listed skills include Account Management, Contract Management, Technical Account Management, and Bulut Bilgi Işlem.
Current workplace
Serdar Nacar's current company
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11 roles
Serdar Nacar work experience
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Senior It Delivery Engineer
Feb 2023 - Oct 2023
Support Services Manager
Responsibilities:* Service Delivery Management* Post-Sales Management* People Management* Process Consultancy* Incident Management* Contract and SLA Management* IT Operations & Strategy* OutsourcingManagement of 20 members of customer satisfaction focused field services and support. Support of approximately 110 customers depending on analyzes, figuring out.
Jun 2022 - Oct 2022
Senior Service Delivery Manager
* Project Management* Service Delivery Management* Vendor and Partner relations * Post-Sales Management* People Management* Process Consultancy* Incident Management* Contract and SLA Management* IT Operations & Strategy* Outsourcing Completed many large or smaller infrastructure projects of clients varying in different sizes. Since the requirements.
Apr 2021 - Jun 2022
Customer Services And Business Development Manager
Moon Bilgi Teknolojileri
* Service Delivery Management* Project Management* Vendor and Partner relations * Contract and SLA Management* IT Operations & Strategy* Outsourcing
Feb 2020 - Apr 2021
Sales And Business Development Manager
Responsibilities:* Account Management* Sales Management* Opportunity Hunting* Project Management* Relationship management * Following up opportunities* Vendor and partner relations * Pre-Sales and Post-Sales Management * Tender Preparation Management* Corporate Procurement ManagementAchievements:In line with the account management took the responsibility.
Jun 2018 - Feb 2020
Key Account Manager
Responsibilities:* Account Management* Customer Satisfaction Management* Bridging Sales and Technical teams.* End to end sales process* Relationship Management* Tender Preparation Management* Corporate Procurement ManagementAchievements:In line with the account management took the responsibility of the customer Satisfaction Management of enterprise.
Oct 2017 - May 2018
Service Delivery Manager
Responsibilities:* Contract Delivery Management * Project Management* Customer Satisfaction Management * Relationship Management* Resource Management * Growth * Profitability* Collaboration of the internal teams* New product and service demonstrationsAchievements:With a project management approach, delivered each service defined in the customer contract of.
Apr 2011 - Oct 2017
Senior System Administrator
Responsibilities:* Monitoring the heterogeneous infrastructure components within the data center.* Managing the team daily workloads* Planning and practicing business continuity plans.* Incident and Problem Management* Asset and Software Distribution Management* Data Center Resource PlanningAchievements:Worked as a system administrator and the monitoring.
Apr 2008 - Oct 2011
Presales Engineer
Oyak Teknoloji
Responsibilities:* Figuring out customer needs.* Clarifying technical requirements* Performing proof of concept delivery* Supporting sales processes in collaboration with all parties.* Driving active and upcoming projects* Pre-sales and post-sales support * Windows Infrastructure Management* Project ManagementAchievements:Analyzed the whole banking.
May 1999 - Apr 2008
System Operations Team Leader
Responsibilities:* Credit Cards Operations: * Backup Operations * Plastic Card Emboss &Encode Operations * Statement and Reports Printing Operations * Routine Daily Job Submissions * System Maintenance Operations * Capacity and Resource Management.Achievements:Assisted in implementation of a foreign credit card operations software. Achieved all defined.
Mar 1991 - Aug 1999
2 education records
Serdar Nacar education
Lisans Derecesi, İktisat Fakültesi
Education record
Özel Darüşşafaka Lisesi
FAQ
Frequently asked questions about Serdar Nacar
Quick answers generated from the profile data available on this page.
What company does Serdar Nacar work for?
Serdar Nacar works for Veribox Technology.
What is Serdar Nacar's role at Veribox Technology?
Serdar Nacar is listed as Enterprise Services Group Manager at Veribox Technology.
Where is Serdar Nacar based?
Serdar Nacar is based in Istanbul, Istanbul, Turkey while working with Veribox Technology.
What companies has Serdar Nacar worked for?
Serdar Nacar has worked for Veribox Technology, Xfusion Global, Intercomp, Servicepark, and Moon Bilgi Teknolojileri.
How can I contact Serdar Nacar?
You can use AeroLeads to view verified contact signals for Serdar Nacar at Veribox Technology, including work email, phone, and LinkedIn data when available.
What schools did Serdar Nacar attend?
Serdar Nacar holds Lisans Derecesi, İktisat Fakültesi from Anadolu Üniversitesi.
What skills is Serdar Nacar known for?
Serdar Nacar is listed with skills including Account Management, Contract Management, Technical Account Management, and Bulut Bilgi Işlem.
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