Serdar Akin Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Nl

Berlin, De

Amsterdam, Netherlands, Nl

Palo Alto, California, Us

- Led Product Development, Product Management, UX and Data Science functions reporting to the CEO (CPTO role)- Responsible for driving product strategy, roadmap, architecture and direction- Built / hired a high performing cross-functional team – based primarily out of California but also includes team members in Sweden and Croatia- Scope: product management, user experience design, architecture, web, server, mobile and platform engineering/development and QA teams- Built SaaS products from scratch to serve over 1.5 million users, 8,000 health sytems/clinics and tens of health plans/payers ---- Web and Mobile applications, API platform, data products including proprietary algorithms leveraging machine learning / AI as well as applied analytics, a data warehouse- Drove high customer satisfaction/delight and engagement through customer feedback and hypothesis driven product development approach – “delight” measured by NPS- Leveraged Design Thinking, Lean Startup and Customer Driven Innovation methodologies- Drove innovation while enabling the company achieve its business objectives and KPIs - Helped drive company’s VC fund raising efforts leading to over $60 million in VC fundingGlooko (www.glooko.com) is the leading Diabetes Management Solution that makes diabetes management easier. Glooko operates in the US and over 24 countries. Through an easy-to-use mobile app, patients track and manage their diabetes and through a population tracker, care teams such as health plans, employers and providers get alerted to patient health and can remotely monitor them in order to deliver better preventative care and ultimately better outcomes at a lower cost.

San Jose, California, Us

Responsible for Symantec's global Enterprise web security business - portfolio of SSL encryption, website scanning, and trust offerings.

Mountain View, California, Us

Led the partner Product Management and User Experience Design organizations for Intuit Health Division. Owned and managed the product portfolio, product strategy and multi-year roadmap. Responsible for developing and executing on product roadmap and go-to-market plans in cross functional environment. Oversaw a large product portfolio including Intuit Health Patient Prtal and Bill Pay offering. Drove various initiatives to ideate, concept test and build new products leveraging Lean Startup and Design for Delight methodologies.Led also the healthcare business development organization. Delivered several strategic alliances and acquisitions. Championed and co-led the strategic assessment, business case development and M&A efforts.

Mountain View, California, Us

Managed service businesses for Quicken Personal Finance Software including Quicken Bill Pay, Quicken Credit Card and Quicken Online Backup. Drove product feature definition, strategic alliances, marketing program, research, support, operations, and six sigma process excellence efforts. .

Mountain View, California, Us

Managed the Quicken Bill Pay service business. Defined and executed on product priorities and end-to-end requirements.

Bs, Electrical And Electronics Engineering

Mba, Business Administration