Serdar Çankaya Email & Phone Number

Istanbul, Turkey

• Collaborate with fellow co-founders and team members to establish the vision, mission, and goals of the indie game development company.
• Contribute to the conceptualization, design, and development of original game concepts, mechanics, and storylines.
• Monitor industry trends, player feedback, and market dynamics to inform decision-making and strategic planning for game projects.

Istanbul, Türkiye

Antalya, Türkiye

• Plan and execute digital marketing campaigns across various channels, including social media, email, and paid advertising, to attract and retain customers.
• Analyze website traffic, sales data, and customer behavior using analytics tools to identify trends, insights, and opportunities for improvement.
• Monitor and optimize conversion rates, checkout processes, and abandoned cart recovery strategies to increase sales and reduce cart abandonment

Antalya, Turkey

• Manage the online store platform, including website design, functionality, and user experience optimization.
• Develop and implement e-commerce strategies to drive traffic, increase sales, and maximize revenue
• Oversee product catalog management, including product listings, descriptions, images, and pricing.

Antalya, Turkey

• Develop and implement customer relationship management (CRM) strategies to enhance guest satisfaction, loyalty, and retention.
• Utilize CRM software platforms to collect, analyze, and manage guest data, including preferences, booking history, and feedback.
• Monitor key performance indicators (KPIs) such as customer acquisition costs, conversion rates, and customer lifetime value to assess the effectiveness of CRM efforts.

Istanbul, Turkey

• Conduct market research and analysis to identify trends, opportunities, and risks in the cryptocurrency industry.
• Provide strategic guidance and advice to the company's management team on business development, expansion, and growth strategies.
• Provide insights and recommendations on customer acquisition, retention, and engagement strategies to enhance the company's competitive position.

Antalya, Turkey

• Troubleshoot and resolve software and hardware issues for Mac, iPhone, iPad, Apple Watch, and other Apple devices.
• Guide customers through product setup, configuration, and usage, ensuring a seamless user experience.
• Provide feedback to Apple regarding product performance, customer issues, and suggestions for product improvement

Antalya, Turkey

• Coordinated logistics and arrangements for VIP guests attending the Expo 2016, including transportation, accommodations, and special requests.
• Acted as a primary point of contact for VIP guests, providing personalized assistance and ensuring their needs and expectations were met throughout the event.
• Provided on-site support and assistance during VIP tours, presentations, and meetings, coordinating with interpreters, technicians, and other support staff as needed.

Sochi, Krasnodar, Russia

• Supervised daily operations of hospitality establishments, ensuring smooth functioning of all departments.
• Managed staff scheduling, training, and performance evaluations to maintain high standards of customer service.
• Implemented operational policies and procedures to optimize efficiency and guest satisfaction.

Iraq

• Oversaw the planning, execution, and completion of public infrastructure projects and utilities.
• Coordinated with contractors, and subcontractors to ensure compliance with regulations and project specifications.
• Resolved conflicts and addressed issues that arose during project implementation, fostering a collaborative and productive working environment.

Kyiv, Kyiv City, Ukraine

• Managed product lifecycle from concept development to commercialization, ensuring timely delivery and quality control.
• Implemented pricing strategies and promotions to maximize profitability and market share for textile products.
• Analyzed sales data and customer feedback to make data-driven decisions for product improvements and enhancements

Associate'S Degree, Computer Programming

Computer Engineering, Information Technology