Serdar Eyigun Email & Phone Number

Toronto, On, Ca

Mississauga, On, Ca

Toronto, On, Ca

• Drove annual planning of IT projects and client support; prepared labour budget; monitored progress and spending and drove action across the company working with the executives.• Coordinated project approvals working with Finance and Executive team for high ROI and optimum investment of IT resources.• Conducted workforce planning / management to ensure availability of right resources and skillset to meet IT labour demand.• Prioritized IT projects and allocated 60+ IT resources to design and implement warehousing, transportation and field services solutions in retail, healthcare and technology.• Managed and monitored the delivery of 180+ initiatives annually meeting on-time, on-budget, on-scope expectations of internal and external clients.• Provided expertise for cost effective, scalable, product-based warehousing and transportations solutions and system design to project teams.• Drove continuous improvement for PMO and system implementation processes for faster delivery.• Reported to CIO; 35 direct reports (projects managers, solution architects, business analysts)• Environment: SAP (WM, ABAP, SD, MM, BW, HR), Manhattan SCALE, Oracle Cloud WMS (aka LogFire), TMW, Connectship, WebMethods, QLIK, Innotas, MS SharePoint.

Toronto, On, Ca

• Responsible for a portfolio of external clients and internal business lines: RFP responses, Pricing, Solution Design, Program Management, Vendor Management, Software selection.• Defined / presented Enterprise level systems strategy / roadmap addressing future needs of Technology, Retail and Healthcare industries; proposed product management, modular designs and expedited client onboarding approach.• Managed, designed and implemented IT solutions in Warehousing, Transportation and Field Services using SAP (MM, WM), Oracle Cloud WMS, TMW, APIs, EDIs, XMLs.• Reported to CIO; managed 5 direct reports (business analysts).• Systems implementation environment: SAP (MM, WM, SD, FICO, PM), LogFire WMS, TruckMate TMS, Descartes Order Express, Connectship, WebMethods.

Dublin 2, Ie

• Management Consulting in Supply Chain.• Project Management and Functional consulting in Supply Chain Transformation projects with various large clients in Retail.• Conducted Supply chain assessment for a large Canadian retailer; reduced the inventory by 30% for a large product category while increasing service level from 86% to 95% with SKU segmentation, enhanced forecast accuracy and inventory optimization.• Project planning / management for a large SAP / Manhattan at a Canadian retailer.• Coordinated SAP ERP integration with partners (3PLs, Ariba, EDI partners, Banks) for a large US Retailer's Canadian market entry.Specialized in Demand planning, supply planning, inventory optimization. procurement.Environment: JDA Demand and Supply Planning, Oracle.

Worldwide, Oo

Client: Large Canadian Hardware Store Chain• Designed Merchandise Planning, Sales Forecasting, Replenishment, Procurement processes; Implemented an integrated Demand and Replenishment Planning solution using JDA software; the solution managed more than 45K items, 10 banners, ~600 stores and 10 distribution centres.Client: CPG company in US• Increased base forecast accuracy by 8% through improved demand planning processes with SKU segmentation, enhanced statistical and promotional forecasting aligned to S&OP.Client: CPG Company in Canada• Assessed Demand Planning, Sales & Operations Planning processes, organization and tools against industry benchmarks; presented a business case ($3.5MM benefits) to the CFO; Re-designed processes; defined an integrated solution with Logility and AC Nielsen.Client: CPG Company in Canada• Managed the 3PL Outsourcing process; prepared and published RFP document; facilitated discussions; assessed vendor responses and provided recommendations to the client.Client: High Tech Contract Manufacturer in Canada• Developed a business case worth $24MM funding global SAP implementation. • Designed Procure-To-Pay process: supplier management, procurement and accounts payableClient: Automotive Industry Manufacturer in Canada• Implemented a CRM solution which provided recommended orders to dealers based on latest market trends and allowed them to modify orders up to 6 days before production.

Implementation of JD Edwards in Procurement and Inventory Management.

Scottsdale, Arizona, Us

Client: Semiconductor Manufacturer, Tokyo, Japan• Implemented i2 Master Planner product integrated with Demand Planning, Order Management and Oracle ERP as part of a large supply chain project with 300 resources and $60MM budget.

Southlake, Texas, Us

Mba, Business Administration

Master Of Science - Ms, Industrial Engineering

Bachelor Of Science - Bs, Industrial Engineering