Serdar Eyigun Email & Phone Number

Toronto, ON, CA

Mississauga, ON, CA

Toronto, ON, CA

• Drove annual planning of IT projects and client support; prepared labour budget; monitored progress and spending and drove action across the company working with the executives.
• Coordinated project approvals working with Finance and Executive team for high ROI and optimum investment of IT resources.
• Conducted workforce planning / management to ensure availability of right resources and skillset to meet IT labour demand.
• Prioritized IT projects and allocated 60+ IT resources to design and implement warehousing, transportation and field services solutions in retail, healthcare and technology.
• Managed and monitored the delivery of 180+ initiatives annually meeting on-time, on-budget, on-scope expectations of internal and external clients.
• Provided expertise for cost effective, scalable, product-based warehousing and transportations solutions and system design to project teams.

Toronto, ON, CA

• Responsible for a portfolio of external clients and internal business lines: RFP responses, Pricing, Solution Design, Program Management, Vendor Management, Software selection.
• Defined / presented Enterprise level systems strategy / roadmap addressing future needs of Technology, Retail and Healthcare industries; proposed product management, modular designs and expedited client onboarding.
• Managed, designed and implemented IT solutions in Warehousing, Transportation and Field Services using SAP (MM, WM), Oracle Cloud WMS, TMW, APIs, EDIs, XMLs.
• Reported to CIO; managed 5 direct reports (business analysts).
• Systems implementation environment: SAP (MM, WM, SD, FICO, PM), LogFire WMS, TruckMate TMS, Descartes Order Express, Connectship, WebMethods.

Dublin 2, IE

• Management Consulting in Supply Chain.
• Project Management and Functional consulting in Supply Chain Transformation projects with various large clients in Retail.
• Conducted Supply chain assessment for a large Canadian retailer; reduced the inventory by 30% for a large product category while increasing service level from 86% to 95% with SKU segmentation, enhanced forecast.
• Project planning / management for a large SAP / Manhattan at a Canadian retailer.
• Coordinated SAP ERP integration with partners (3PLs, Ariba, EDI partners, Banks) for a large US Retailer's Canadian market entry.Specialized in Demand planning, supply planning, inventory optimization..

Worldwide, OO

• Client: Large Canadian Hardware Store Chain
• Designed Merchandise Planning, Sales Forecasting, Replenishment, Procurement processes; Implemented an integrated Demand and Replenishment Planning solution using JDA software; the solution managed more than 45K items.
• Increased base forecast accuracy by 8% through improved demand planning processes with SKU segmentation, enhanced statistical and promotional forecasting aligned to S&OP.Client: CPG Company in Canada
• Assessed Demand Planning, Sales & Operations Planning processes, organization and tools against industry benchmarks; presented a business case ($3.5MM benefits) to the CFO; Re-designed processes; defined an integrated.
• Managed the 3PL Outsourcing process; prepared and published RFP document; facilitated discussions; assessed vendor responses and provided recommendations to the client.Client: High Tech Contract Manufacturer in Canada
• Developed a business case worth $24MM funding global SAP implementation.

Implementation of JD Edwards in Procurement and Inventory Management.

Scottsdale, Arizona, US

• Client: Semiconductor Manufacturer, Tokyo, Japan
• Implemented i2 Master Planner product integrated with Demand Planning, Order Management and Oracle ERP as part of a large supply chain project with 300 resources and $60MM budget.

Southlake, Texas, US

Mba, Business Administration

Master Of Science - Ms, Industrial Engineering

Bachelor Of Science - Bs, Industrial Engineering