Serdar Ozkan Email & Phone Number

Türkiye

Istanbul, Turkey

* Software development, Database Consultancy, and Integration, company delivering high quality and cost-effective custom application development,and consultancy services to its clients.* Providing tailor-made integrated systems, solutions, and services in Software delivery* 7*24 Database Support* Find best solution, best technology and best business model and make tailor made projects in order to leverage company's business results.

Istanbul, Turkey

• Manages teams of Enterprise Architects, Database Operations, Business Intelligence, ERP and application solutions, Project Managers• IT budget Management

Istanbul, Turkey

• Achieved to manage system development lifecycle including release planning, project management and architecture design, having the responsibility for Business Intelligence and Data warehouse System, Sales System, CRM System and Operations Reporting.• Managing database operations group including monitoring, backup/recovery, performance tuning, resource management, and capacity planning • Gained hands-on experience in COBIT transformation and alignment, by restructuring IT… Show more • Achieved to manage system development lifecycle including release planning, project management and architecture design, having the responsibility for Business Intelligence and Data warehouse System, Sales System, CRM System and Operations Reporting.• Managing database operations group including monitoring, backup/recovery, performance tuning, resource management, and capacity planning • Gained hands-on experience in COBIT transformation and alignment, by restructuring IT organization and critical IT processes according to ITIL and ISO27001 standards.• Demonstrated versatile people management skills, by leading and coaching 12 personnel • Responsible for Capacity Planning and Performance of Infrastructure ( Servers, Storage, Databases, Applications)• Responsible for IT disaster recovery planning and implementation activities • Lead AVEA IT Security project for database servers.• Lead Avea Exadata Migration project for building a new Data Warehouse environment Show less

Istanbul, Turkey

• Technical trainings had been given for customers• Worldwide customer projects are to be supported by 7/24 service basis from Alcatel Turkey• Support was given for NGN Software and HW including installations, application upgrades and problem solving• Responsible for new software release deliveries. • Responsible for the installation and testing of new software deliveries.• Creating trouble reports for field problems and successfully provided solutions, fixes, or… Show more • Technical trainings had been given for customers• Worldwide customer projects are to be supported by 7/24 service basis from Alcatel Turkey• Support was given for NGN Software and HW including installations, application upgrades and problem solving• Responsible for new software release deliveries. • Responsible for the installation and testing of new software deliveries.• Creating trouble reports for field problems and successfully provided solutions, fixes, or workarounds for any issues found.• Documented Operation & Maintenance procedure after every work done.• Some projects that was done: Analysing Portugal Telecom and Brazil Telecom database and solving performance problems Upgrading Alcatel NGN product and optimizing performance of new software in India Online support of Alcatel Service Management Center (SMC) product for T-Systems (Telecom Company in Germany). Show less

Kocaeli, Turkey

• Monitoring production, development, standby and test servers,• Troubleshooting, installation and configuration servers, tuning configuration parameters and regular backups• Tuning performance bottlenecks SQL Statements,• Administration of Datamart Database (Small warehouse) and Discoverer• Participated in creating and maintaining SQL Server database and Analysis Manager on Windows Server 2003 for OLAP of Ford OTOSAN dealer system.• Maintenance of Sales System which… Show more • Monitoring production, development, standby and test servers,• Troubleshooting, installation and configuration servers, tuning configuration parameters and regular backups• Tuning performance bottlenecks SQL Statements,• Administration of Datamart Database (Small warehouse) and Discoverer• Participated in creating and maintaining SQL Server database and Analysis Manager on Windows Server 2003 for OLAP of Ford OTOSAN dealer system.• Maintenance of Sales System which was programmed by using Oracle Developer kits.• Creating stored procedures, functions, packages, PL/SQL program units and Linux shell scripts as needed Show less