Serdar Unal Email & Phone Number

Istanbul, Tr

Üsküdar / İstanbul

Management of CCTV and incident detection systemManagement of tunnel serversActive Directory system managementManagement of tunnel switchesManagement of VMware virtualization systemManagement of Office 365 mail systemManagement of the Veeam Backup backup systemManagement of Palo Alto firewallManagement of Aselsan pricing systemManagement of tunnel SOS phone systemManagement of Tunnel IP Phone systemManagement of the PDKS system

Şişli / İstanbul

Providing system and user support to approximately 300 users at the headquarters and 3 shopping malls (City's Nisantasi AVM, Meydan Istanbul AVM and Kozyatagi Carrefour AVM).Solving necessary hardware and software problems of user computers.VMware ESX installation and management on approximately 15 hosts.Backing up virtual servers and restoring from backup with Veeam Backup.Installation and management of Unifi access point devices throughout the Head Office and 3 shopping malls.Installing, managing and backing up Microsoft Windows XP, Windows 7, Windows 8, Windows 10, Mac OS operating systems.Installation, management and backup of Windows 2003/2008/2012/2016 Server (Active Directory, Group Policy, DNS, DHCP, File Server, Print Server, IIS, WSUS) systems.Managing the Office 365 mail system.Management of Cisco Asa, Sophos firewall systems.Providing user support for Microsoft Office 2003, 2007, 2010, 2013, 2016.Configuration and configuration of TCP/IP, LAN, WAN, MPLS, NAT, POP3, SMTP, IMAP, HTTP, FTP, VPN services.Cisco Call Manager IP Phone system management.Installation and management of Cisco Router and Switch devices.Management of head office and 3 shopping mall people counting systems, PDKS,security camera systems, kiosks and LED screens.Installation and licensing management of design programs Autocad, Photoshop, Illustrator, After Effect.Antivirus software (Kaspersky, Sophos) installation, configuration and management.Determining and ensuring the acquisition of IT needs within the scope of the company.In case of malfunction of the PCs connected to the company devices, contacting the authorized company and providing support.Providing technical support to 25 Gülaylar stores across Turkey regarding computers, sales screens, routers, printers, invoice printers, barcode printers, LED screens and fingerprint readers.

Sancaktepe / İstanbul

Providing system and user support to approximately 80 users.Solving necessary hardware and software problems of user computers.VMware installation and management.Hyper-v installation and management.Installing, managing and backing up Microsoft Windows XP, Windows 7, Windows 8, Windows 10 operating systems.Installation, management and backup of Windows 2003/2008/2012 Server (Active Directory, DNS, DHCP, File Server, Print Server, IIS, WSUS) systems.Providing support to users in the installation of the IFS ERP program.Managing the Exchange mail system.Management of Fortigate, Sonicwall, Sophos firewall systems.Providing user support for Microsoft Office 2003, 2007, 2010, 2013.Network systems installation and management.Configuration and configuration of TCP/IP, LAN, WAN, MPLS, NAT, POP3, SMTP, IMAP, HTTP, FTP, VPN services.Managing the Avaya switchboard system.Management of PDKS and security camera system.Creating and putting into operation the Seranit Group Fault Tracking Portal with ASP and Access database.Sharepoint management.Management of e-mail accounts of users and dealers.Installation and licensing management of design programs Arcon, Autocad, Photoshop, 3D Max, Corel Draw, Freehand.Antivirus software (Kaspersky, Trend Micro, Symantec) installation, configuration and management.Maintenance and support of dot matrix printers, laser printers, barcode printers and scanners within the company.Determining and ensuring the acquisition of IT needs within the scope of the company.In case of malfunction of the PCs connected to the company devices, contacting the authorized company and providing support.Preparation of the company's monthly and annual performance evaluation reports (tables, graphs, etc.) as presentations.Providing support to dealers regarding the Arcon program.

Kartal / İstanbul

Providing system and user support to approximately 250 users.Solving necessary hardware and software problems of user computers.Installation, management and backup of Ms–Dos, Microsoft WindowsProviding user support for Microsoft Office 97, XP, 2003, 2007 and Open Office.Network systems installation and management.Configuration and configuration of TCP/IP, LAN, WAN, NAT, POP3, SMTP, IMAP, HTTP, FTP, VPN services.Antivirus software installation, configuration and management.Providing support to users in the installation of the HBYS Automation program.Maintenance and support of dot matrix printers, laser printers, barcode printers and scanners within the hospital.Determining and ensuring that IT needs are received within the scope of the hospital.In case of malfunction of the PCs connected to the company devices, contacting the authorized company and providing support.Editing the hospital's website.

Ön Lisans, Computer Programming

Lisans Derecesi, Management Information Systems

Lisans, Business

Computer Software