As an Event Sales Representative for Invades Races, I played a key role in driving event participation and ensuring seamless sales operations for large-scale race events. My responsibilities included:- Lead Generation & Outreach: Proactively engaged with potential participants through various outreach methods, including email campaigns, phone calls, and social media, to boost event registration and ticket sales.- Relationship Management: Cultivated strong relationships with participants, corporate clients, and sponsors to enhance customer satisfaction and drive repeat business.- Sales Strategy: Developed and executed targeted sales strategies to meet and exceed event participation goals, ensuring events were sold out and successful.- Event Promotion: Collaborated with the marketing team to promote events through social media and digital marketing initiatives, driving brand visibility and engagement.- Onsite Coordination: Assisted in the smooth execution of race day operations, ensuring a positive experience for all participants.Through this role, I honed my communication, negotiation, and customer service skills, while developing a deep understanding of the events industry and participant needs.

At Webbs Garden Centres, I serve as a barista and waitress, contributing to a positive customer experience by:- Customer Service: Welcoming guests and providing efficient, friendly service in a busy café environment.- Barista Duties: Preparing and serving a wide range of hot and cold beverages, including specialty coffee drinks, while maintaining quality and consistency.- Team Collaboration: Working closely with colleagues to ensure smooth café operations during peak hours.- Health & Safety Compliance: Adhering to food safety and hygiene regulations, keeping the work area clean and organized.

During my time at Frosts Garden Centres, I gained valuable experience as a barista, where I:- Barista Skills: Mastered the art of preparing espresso-based drinks, teas, and other beverages to a high standard.- Customer Interaction: Engaged with customers to create a welcoming atmosphere, ensuring their needs were met with a personal touch.- Inventory Management: Assisted in maintaining stock levels, managing supplies, and ensuring product availability.- Workplace Efficiency: Supported the team by handling high volumes of orders efficiently during peak times while maintaining attention to detail.