Serena Andrade Email & Phone Number

Toronto, On, Ca

- Primary point of contact for clinical trial sponsor, vendors, site personnel, and team members for any project related requests or inquiries- Leads regular project status meetings with sponsors and produces comprehensive meeting materials to support understanding and alignment on project objectives, deliverables, and expectations. - Participates alongside senior leadership in monthly governance meetings - Facilitates effective communication between clients, cross-functional teams, and senior management to ensure a clear understanding of project goals, progress, and risks- Creates and tracks work orders, change orders, benefit-cost-ratios, invoices, and estimates to support accurate financial management- Contributed to post-project reviews to identify lessons leaned and areas of improvement for the continuous process improvement- Evaluates project issues and escalates accordingly to senior management while leading or providing oversight in the investigation and resolution - Proactively implementing mitigation strategies upon the assessment of potential risks in the project progression to minimize impacts to project timelines and deliverables - Leverages project management tools such as monday.com for tracking project deliverables, establishing prioritization requirements, and ensuring milestone achievement

Mississauga, Ontario

- Trusted to count/balance registers and ensure cash on hand is ready for bank deposit - Lead a team of cashiers to process transactions, meet sales goals, and provide excellent customer service- Collaborated with managers to ensure cash-related problems were resolved

Mississauga, Ontario, Canada

- Self-educated to be proficient in EPIC software documentation system navigation - Guided nurses, physicians, and other healthcare staff through issues involving the EPIC software system - Coordinated with other support members to ensure each area of the hospital had access to assistance- Directed concerns involving access and security issues to a support line - Followed up with submitted concerns to ensure issues are resolved in a timely manner

Honours Bachelors Of Science, Biology/Biological Sciences, General

Clinical Research