Senior Account Resolution Specialist
Current
May 2024 - Present
AeroLeads people directory · profile
Serena Campaci Email & Phone Number
Senior Account Resolution Specialist
at
GoTo
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Account Resolution Specialist
Location
Ireland, Ireland, Ireland
Company size
Who is Serena Campaci? Overview
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Quick answer
Serena Campaci is listed as Senior Account Resolution Specialist at GoTo, a company with 5 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Serena Campaci.
Serena Campaci previously worked as Customer Care Specialist - Account Resolutions at Goto and Billing Analyst at Yahoo. Serena Campaci holds Certificate In Digital Marketing, Advertising from Dublin Business School.
Company email context
Email format at GoTo
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GoTo
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Profile bio
About Serena Campaci
Serena Campaci is a Senior Account Resolution Specialist at GoTo. She is proficient in English and Spanish.
Current workplace
Serena Campaci's current company
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Goto
6 roles
Serena Campaci work experience
A career timeline built from the work history available for this profile.
Customer Care Specialist - Account Resolutions
Oct 2021 - Jun 2024
Billing Analyst
- Running the month-end billing process of Ad Server and DisplayMarketplace products (EMEA, APAC, LATAM, NAMER)- Performing checks and accurately set up contracts for new customers- Identifying and initiating process improvements across the team- Reviewing and updating Standard Operating Procedures (SOP)- Supporting Sales and Collection teams with Customer.
Sep 2019 - Oct 2021
Portfolio Administrator
- Managing Spanish Business and Operations - Leading the Customer Support Team, monitoring SLA and quality levels by producing& analysing reports, performing 1:1 and monthly meeting with the Vendor Management- Training Outsourcing team on site, on boarding new starters and creating quarterly updating courses- Q&A on tasks performed by Customer Support.
Jul 2017 - Sep 2019
Customer Support Administrator (Via Interaction)
- Linguistic and Technical support during the launch phase of Spanish Business- Deep knowledge of Company’s products to satisfy brokers and customers enquiries- Processing claims submitted by Intesa Sanpaolo customers- Verifying received documentation, for surrender & claims- Validating relevant payment details in order to set transactions correctly.
Jul 2016 - Jul 2017
Customer Service Representative (Citibank)
Pension Administrator:- Processing all pension payments requests in relation of Italian, Spanish and English speaking customers worldwide- Handling and investigating missing payments- Informing on available payment methods and suggesting the most efficient one depending on the customer’s location- Handling queries relating to Proof of Life Certificate.
Jun 2015 - Jul 2016
Team & coworkers
Colleagues at GoTo
Other employees you can reach at gotodesign.pt. View company contacts for 5 employees →
PF
Paul Flynn
Colleague at Goto
County Dublin, Ireland, Ireland
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KS
Kayly Snyder
Colleague at Goto
Provo, Utah, United States, United States
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JS
Jen Stein
Colleague at Goto
San Antonio, Texas, United States, United States
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FH
Fabian Hinze
Colleague at Goto
Dresden, Saxony, Germany, Germany
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MO
Maxim Olivier Gelinas
Colleague at Goto
Québec, Quebec, Canada, Canada
View →
PF
Paula Freeman Clark
Colleague at Goto
Kiowa, Colorado, United States, United States
View →
CC
Csaba Csűrős
Colleague at Goto
Budapest, Budapest, Hungary, Hungary
View →
BB
Bruna Blass
Colleague at Goto
São Bernardo Do Campo, São Paulo, Brazil, Brazil
View →
DA
Danielle A. Foti, Cpa
Colleague at Goto
Greater Boston, United States
View →
PC
Paula Contreras
Colleague at Goto
Guatemala City, Guatemala, Guatemala, Guatemala
View →
Paul Flynn
Colleague at Goto
County Dublin, Ireland, Ireland
View →
KS
Kayly Snyder
Colleague at Goto
Provo, Utah, United States, United States
View →
JS
Jen Stein
Colleague at Goto
San Antonio, Texas, United States, United States
View →
FH
Fabian Hinze
Colleague at Goto
Dresden, Saxony, Germany, Germany
View →
MO
Maxim Olivier Gelinas
Colleague at Goto
Québec, Quebec, Canada, Canada
View →
PF
Paula Freeman Clark
Colleague at Goto
Kiowa, Colorado, United States, United States
View →
CC
Csaba Csűrős
Colleague at Goto
Budapest, Budapest, Hungary, Hungary
View →
BB
Bruna Blass
Colleague at Goto
São Bernardo Do Campo, São Paulo, Brazil, Brazil
View →
DA
Danielle A. Foti, Cpa
Colleague at Goto
Greater Boston, United States
View →
PC
Paula Contreras
Colleague at Goto
Guatemala City, Guatemala, Guatemala, Guatemala
View →
3 education records
Serena Campaci education
Certificate In Digital Marketing, Advertising
Diploma, Project Management
Bachelor Of Arts - Ba, Mediazione Linguistica E Culturale - Lingue Inglese E Spagnolo, 100/110
FAQ
Frequently asked questions about Serena Campaci
Quick answers generated from the profile data available on this page.
What company does Serena Campaci work for?
Serena Campaci works for GoTo.
What is Serena Campaci's role at GoTo?
Serena Campaci is listed as Senior Account Resolution Specialist at GoTo.
Where is Serena Campaci based?
Serena Campaci is based in Ireland, Ireland, Ireland while working with GoTo.
What companies has Serena Campaci worked for?
Serena Campaci has worked for Goto, Yahoo, Intesa Sanpaolo, and Interaction Europe.
Who are Serena Campaci's colleagues at GoTo?
Serena Campaci's colleagues at GoTo include Paul Flynn, Kayly Snyder, Jen Stein, Fabian Hinze, and Maxim Olivier Gelinas.
How can I contact Serena Campaci?
You can use AeroLeads to view verified contact signals for Serena Campaci at GoTo, including work email, phone, and LinkedIn data when available.
What schools did Serena Campaci attend?
Serena Campaci holds Certificate In Digital Marketing, Advertising from Dublin Business School.
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