• Primary owner in development and integration of a new web-based AI-driven chatbot for Blackbaud’s customer-facing platform, enhancing user experience for nonprofit clients.• Collaborated with the front-end and service team to brainstorm communication protocol. Engaged with multiple senior engineers, including a technical VP.• Identified and addressed a token limit issue within the AI chat functionality, transitioning to a more efficient component from a service.

- Wrote a program that parses textual data into pairs and organizes by descending semantic similarity to measure the efficacy of OpenAI prompts- Developed OpenAI prompts to preserve the accuracy of translations while reducing repetitiveness- Helped develop tool currently used to organize >4000 of MIT Media Lab’s projects with the purpose to synthesize new project ideas- Organized database topics into latent embeddings of topic names by parsing response data from OpenAI