Serena Chen Email & Phone Number

Taipei

- HR Planning- Labor Cost Analysis and Management- C&B- Employee Relationship- Recruiting

- Developed English talents: plan, implement and optimize English training programs; develop English environment and language sharing website; conduct language talent statistical analysis; establish and maintain English talent database; survey external on-line learning resources- Planned, implemented and optimized new employee orientation, core values and management ability training programs- Assisted annul sports event, year-end party and other activities

- Managed and improved corporate recruiting process ranging from job request handling and posting, CV screening, and interview arrangement- Developed corporate competency and improved the process and quality of performance appraisal- Managed, planned, budgeted annual corporate training and orientation- Planned and executed all the employee satisfaction activities- Managed customer satisfaction survey’s design, collection, and analysis