Serena Ding Email & Phone Number

North Sydney, Nsw, Au

Hobart, Tasmania, Australia

Optical dispenser - Frames and lenses selections Re-explanation for optical and medical order from optometristGeneral optical skill trainer

澳洲 Tasmania 霍巴特

Australia

- Familiar with the most relative optical industry, including frames, lenses and lab fitting. - Excellent customer service with optometrists and optical dispensers.- Maintaining existed customers and providing general information for potential customers- Controlling inventory through overseas, including Australia, Korea and China. - Updating collection of optical frames regularly and organizing top-sellers reproduction and transportation.- Providing after-sell service for frames and jobs, such as warranty claim or urgent jobs' processing. - Handling the other general enquiry with consumers. - Providing training for new staff in variable departments. - Marketing analyzing for the optical industry.

North Sydney

- Account payable- Review, validate and processed over 300 invoices each month- Assisted sales team of 100+ people in their queries via email and phone- Communication with customers if any account discrepancies- Used multiple SAP modules to investigate customer queries- Inputted Trans National Trade volume to recover money from other markets- Trained my replacement and prepared SAP training modules daily or weekly plan for use within the company

Master Of Management, Business Administration And Management, General

Master, Management