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Serena Giancane is listed as Agile Executive Assistant at Emergento at Emergento, a company with 7 employees, based in Las Palmas De Gran Canaria, Canary Islands, Spain. AeroLeads shows a matched LinkedIn profile for Serena Giancane.
Serena Giancane previously worked as Executive Assistant at Emergento and Customer Success Specialist at Emergento. Serena Giancane holds Master'S Degree, Human Research Biology from Università Degli Studi Di Milano.
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My scientific background, curiosity and high motivation to learn always lead my professional career, pushing me towards new challenges, experimenting with solid and creative solutions, and exceeding expectations with a good dose of proactivity, dynamism, and efficiency.I consider myself a great team player, on one hand being cooperative and supportive with other team members, on the other being responsible, reliable, and well-organized to guarantee company goals accomplishment.I use my time effectively, working with different tools, software, and languages, always paying attention to details, and to the right communication approach.I am passionate about digital transformation, innovation, education, and sustainability.Considering my life experience, I am fond of meeting new people in a multilingual environment and I genuinely believe in the positive impact of my professional value proposition.
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Las Palmas De Gran Canaria Area, Spain
My mission is to dynamize and facilitate the workflow within the departments of an eCommerce agency in evolution.Management following the Agile principles and OKRs methodology, planning strategies, documentation, and implementation of new processes: Favro, Miro, Slite, Slack, Google Workspace, Weekdone, Clickup, Airtable.Boost new partnerships and sales.
Las Palmas De Gran Canarias
L1 customer service, onboarding, and issues resolution via phone, chat, and emails: Google Workspace, Trello, and Zendesk.Providers and clients administrative management: SumUp, Microsoft Office.PM and development team support in agile projects: Jira.Knowledge base creation: Confluence.
Las Palmas De Gran Canaria Area, Spain
Multiplatform and multilanguage support in relation to dental treatments: GesdenDoubts, and issues resolutionBilling Radiological image processing: CS 3D Imaging Software.Providers and prosthetic laboratory relations.
Las Palmas De Gran Canaria Area, Spain
B2B Support service solving L1 technical issues: Jira.Calls and emailsKnowledge base editing and updatingClient training live demo and related articlesProduct configuration following strict deadlinesParticipation in the monthly meetings to discuss needs and future improvementsPL and other development team members daily support: organizing and prioritizing.
Dublin
Data accuracy evaluation of Google Maps businesses across the Italian market within a strict policy workflow, identifying patterns based on multiple sources, highlighting the benefits of the service, always providing an outstanding customer experience.Professional multilanguage support to Legal Department in order to solve high-class issues.Participation.
Dublin
Excellent multiplatform support service to B2B clients mainly for the Italian market and Spanish one when required: management of invoices and internal reports in a timely and accurate manner according to business deadlines, resolutions of technical issues, and identification of sales opportunities.Technical and administrative support to the Sales.
Dublin
B2C Multiplatform L1 technical support, Italian and the Spanish markets, for the Microsoft Xbox project on the following business lines: Hardware, Live, Billing, and Retention of product subscribers, ensuring quality standards and contracted SLA, providing always an excellent customer experience.
Sevilla Area, Spain
Sample preparation and execution of physical, chemical, and microbiological analysis of drinkable and sewage water, using standardized methods and legislation.Quality control of laboratory equipmentCollaboration in quality management system documentation editing, in accordance with management standards ISO 9001, 17025 and 17020.
Salamanca, España
Master degree thesis: STUDY OF SIGNALLING PATHWAYS THAT ARE ACTIVATED DURING THE MEGAKARYOCYTE DIFFERENTIATION OF K562 AND HEL CELLS. (English draft).Obtained data have been used in a poster presented in the “XXXIII Congreso de la Sociedad Española de Bioquimica y Biologia Molecular”, Cordoba, Spain (14-17/09/2010).Research tecniques:- Cell culture..
Milan
Bachelor degree thesis.EFFECT OF A SINGLE DOSE OF IONIZING RADIATION ON THE KERATINOCYTES PROLIFERATION IN ORGANOTYPIC CULTURE OF HUMAN SKIN.Research techniques:- Inclusion of biopsy fragments in paraffin. - Microtome cut. - Hematoxilyn-eosin stain.- Immunofluorescence experiments.- Optic microscopy and fluorescence. - Development of digital images to.
Activities and Societies: Erasmus Project3 years of Biology Bachelor degree plus 2 years of Human Research Master degree
Activities and Societies: Erasmus projectMaster degree Thesis, Biochemistry and Molecular Biology Laboratory of Salamanca University, Spain.
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Serena Giancane works for Emergento.
Serena Giancane is listed as Agile Executive Assistant at Emergento at Emergento.
Serena Giancane is based in Las Palmas De Gran Canaria, Canary Islands, Spain while working with Emergento.
Serena Giancane has worked for Emergento, Clinica Dental Adalia, Chapp Solutions, Cognizant, and Gettyimages.
Serena Giancane's colleagues at Emergento include Daniele Caldara and Totò Volturno.
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Serena Giancane holds Master'S Degree, Human Research Biology from Università Degli Studi Di Milano.
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