Serena H.

Serena H. Email and Phone Number

MYP Language Acquisition and DP Mandarin Teacher @ Australian International School Phnom Penh
phnum penh, phnom penh, cambodia
Serena H.'s Location
Chaoyang District, Beijing, China, China
About Serena H.

An open-minded Chinese teacher, a lifelong learner and an internationally minded educator who wants to teach students about China through the medium of language.

Serena H.'s Current Company Details
Australian International School Phnom Penh

Australian International School Phnom Penh

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MYP Language Acquisition and DP Mandarin Teacher
phnum penh, phnom penh, cambodia
Employees:
27
Serena H. Work Experience Details
  • Australian International School Phnom Penh
    Myp And Dp Mandarin Teacher
    Australian International School Phnom Penh Aug 2024 - Present
    柬埔寨 金边
  • Beijing International Bilingual Academy 海嘉国际双语学校
    Myp Chinese Language And Literature Teacher
    Beijing International Bilingual Academy 海嘉国际双语学校 Aug 2022 - Jul 2024
    中国 北京市 顺义区
    MYP Chinese Language and Literature TeacherHomeroom teacherGrade Level Leader
  • Beijing City International School
    Chinese Acqusition Teacher And Support Teacher
    Beijing City International School Aug 2016 - Jan 2023
    中国 北京市 朝阳区
    MYP G8/9 Chinese Acquisition Phrase 1-2 Teacher DP G11 Chinese Ab-initio support teacher Secondary School Library Technician
  • Beijing City International School
    Chinese Myp Acquisition Support Teacher
    Beijing City International School Aug 2016 - Jan 2023
    中国 北京市 朝阳区
    • Plan, revise, record and follow units of teaching work, provide an authentic ChineseLearning environment• Deliver developmentally appropriate learning experiences for students• Support student involvement through afterschool enrichment activities• Provide differentiated support and timely feedback to students• Collaborate with colleagues and use a variety of teaching protocols to engage students• Develop professionally by being active in professional growth experiences such as courses,workshops, conferences• In charge of circulation of library resources including online cataloguing
  • Sephora
    Crm Specialist
    Sephora Jan 2016 - Aug 2016
    Shanghai City, China
    Oversee daily call center performance and responsible for the KPI of the call center serviceGuarantee the customer services qualty and handle all customer complaints timely and efficiently Bridge the smooth communication between call center and internal teams to ensure the customer satisfacation. Prepare operational reports, to create strong monitoring and tracking of call center Lead the call centers merge project by working with EB and extenal vendorsOrganize store member event"Prestige Night".Responsible for member birthday gift management, including stock control and communication execution
  • Allnex
    Customer Service Representative
    Allnex Feb 2015 - Oct 2015
    Shanghai City, China
    Responsible for sales administration, answer enquiry, tele-prospecting, quotation, contract, project coordination and order processing Processe orders from our customers and input the order information in the BPCS/SAP system. Provides order confirmation and delivery confirmation to the customers. Arranges delivery to customers on time after having ensured that either payment from the customer is received or the credit limit is not exceeded. Work together with the Finance in following up the customers outstanding payments. Solve the complaints from customer on time. Prepare a weekly report of all overdue backlog orders, explain the status, reasons and solution to Customer Service Manager Other related matters as required by the ManagementPlace purchase order to supplier in abroad and follow up the shipment. Ensure best service render in professiona manner.
  • Spirax Sarco
    Customer Service Specialist
    Spirax Sarco Apr 2012 - Apr 2014
    Shanghai City, China
    Responsible for inputting sales/purchase order in ERP system correctly Update sales/purchase order status for sales and customers Follow sales/purchase order status/customer picking Tracking goods delivery, feedback shipment status as customer's request Making report as team leader request Assistant to solve delivery issue Assistant to finish order team task Daily processing in ERP Updating basic data in ERP Customer contract and documents preparing and filing Vendor order filing, and collecting payment documents

Serena H. Education Details

Frequently Asked Questions about Serena H.

What company does Serena H. work for?

Serena H. works for Australian International School Phnom Penh

What is Serena H.'s role at the current company?

Serena H.'s current role is MYP Language Acquisition and DP Mandarin Teacher.

What schools did Serena H. attend?

Serena H. attended 北京师范大学, 西南大学, 上海立信会计金融学院.

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