Serena Wilson

Serena Wilson Email and Phone Number

Client Advocate and Support Worker @ Firebird Tavern
detroit, michigan, united states
Serena Wilson's Location
Detroit, Michigan, United States, United States
About Serena Wilson

Empathetic and adaptable professional with multifaceted community and healthcare industry experience. Proven success collaborating with and treating individuals of diverse cultures, ages, and socioeconomic backgrounds. Extremely organized and skilled at balancing multiple competing priorities while adhering to regulatory requirements, quality standards, and best practices within fast-paced environments. Dedicated to cultivating trusted relationships with colleagues, clients, industry professionals, and community members while promoting consistent communication at all levels to facilitate optimal care outcomes.Expertise in:- Client Advocacy and Support- Mental Health, Behaviorally Challenged, and At-Risk Clients.- Regulatory Compliance- Community Involvement

Serena Wilson's Current Company Details
Firebird Tavern

Firebird Tavern

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Client Advocate and Support Worker
detroit, michigan, united states
Employees:
10
Serena Wilson Work Experience Details
  • Firebird Tavern
    Lead Bartender
    Firebird Tavern Mar 2023 - Present
    Detroit, Michigan, United States
  • Eatorti Market
    Assistant Bar Manager
    Eatorti Market Feb 2020 - Jan 2024
    Detroit, Michigan, United States
    • Build and maintain and open rapport and positive relationships with customers through clear communication, clean restaurant maintenance, and quality customer service.• Manage shifts with 3 people while still maintaining bartending duties, with an average of $7,000 in total bar sales fo the night. • Provide mentorship to other staff and act as a role model “floor-ready” expectations in terms of dress code, attitude, behavior, and representation of the company.
  • Community Mental Health Authority Of Clinton, Eaton And Ingham Counties
    Family Support Worker
    Community Mental Health Authority Of Clinton, Eaton And Ingham Counties Jun 2016 - Aug 2020
    Lansing, Michigan, United States
    Work closely with clients (ages 5 – 18); assess their home life, identify any risk factors, and develop/implement an individualized treatment plan, as well as schedule outings and meetings, for those who are mentally ill, behaviorally challenged, or at risk. Cultivate an engaging and supportive environment; build a rapport and open line of communication, as well as continually re-assess clients’ progress and modify treatment as needed. Gather personal data from clients and generate accurate and precise documents related to all interactions with client, family, and supervisors. Key Accomplishments:• Worked with children individually and in a team setting and provided a comfortable and welcoming environment to encourage children to grow.• Successfully identified opportunities for children to get involved in the community for under $5.
  • The Office Of The Medical Examiner
    Intern
    The Office Of The Medical Examiner May 2018 - Aug 2018
    Lansing, Michigan, United States
    Assisted the Medical Examiner in gathering details from family members, witnesses, and police officers, at death scenes. And maintained all confidentiality agreements. Generated detailed reports by documenting decedents surroundings, position, medical history, and anything that could aid in the cause of death. Observed autopsies and assisted with finger printing, documentation, and clean up. Key Accomplishments:• Distinguished trauma, rigor mortis, livor mortis patterns, and decubitus ulcers in documentation for future analysis and review.• Successfully adapted to a fluctuating work schedule and responded promptly to death scenes across five different counties

Serena Wilson Education Details

Frequently Asked Questions about Serena Wilson

What company does Serena Wilson work for?

Serena Wilson works for Firebird Tavern

What is Serena Wilson's role at the current company?

Serena Wilson's current role is Client Advocate and Support Worker.

What schools did Serena Wilson attend?

Serena Wilson attended Ferris State University.

Who are Serena Wilson's colleagues?

Serena Wilson's colleagues are Deangelo Harper, Jenna Jackson Wright, Lauren Beam, Danielle Norman, Ben Zelinski, Jonvonte Porties, L Boogie.

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