Serena Sanchez Email & Phone Number

Eugene, Or, Us

Halsey, Oregon, Us

• Management of the International Blend Processor team. Recruit, mentor and develop team to nurture an environment where they can excel through encouragement and empowerment.• Lead, implement and maintain international processing continuous performance improvement (inbound and outbound) through the development and maintenance of standard written procedures and processes for all aspects of Blend Processing. This includes collaboration with operation department leaders on the development and enhancements of their policies/procedures as well.• Monitors transportation availability trends by effective use of the TMS. • Review and report deeply analytical insights on performance and productivity to stakeholders, fostering data-driven decision making.• Acts as a resource to answer difficult questions and to solve complex problems.• Maintains extensive knowledge of the international department functions and company products.• Keep ahead of the industry’s developments and apply best practices to areas of improvement.• Management of ERP upgrade testing for the Navision system.

Halsey, Oregon, Us

• Facilitate the implementation a lean agile process for Imports and Exports.• Coordinate with production staff and end customers to ensure on time and cost-effective delivery of goods• Prepare necessary documentation for international shipments and arrange appropriate freight needs• Adhere and staying up to date with the requirements with importing/exporting seed.• Use transportation management systems to communicate freight costs and delivery times with clients/vendors.• Oversee transportation budget control and recommended new or improved technologies for purchase.• Maintained process documentation and reports as well as safety records and client-specific reports andrequirements.• Collaborated with inter-company departments to integrate logistics with business systems and processes.

Eugene, Oregon, Us

Works closely with Accounting, Production and Purchasing to help establish Warehouse shipping and receiving SOPs. Oversees and manages day to day warehouse, shipping and receiving tasks, cycle counts and inventory, finished goods product inventory. Schedules orders for shipments with proper freight carriers. Issues shipping instructions and provides routing information to ensure that delivery times and locations are coordinated. Communicates with management to ensure timely order fulfillment. Coordinates with the operations manager to determine quantity of product needed to fulfill orders based on inventory min and max levels. Facilitates monthly order scheduling and weekly production planning activities to ensure timely delivery of product. Supervises the activities of workers engaged in receiving, storing, and shipping products or materials. Plans, develops or implements warehouse safety and security programs and activities. Prepare or direct preparation of correspondence, reports, and operations, maintenance and safety manuals. Confers with department heads to coordinate warehouse activities, such as production, sales or purchasing. Reviews invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments. Inspects physical conditions of warehouses, vehicle fleets or equipment and order testing, maintenance, repairs or replacements. Review and approve timecards on a biweekly basis. If necessary, work with the employee and/or departmental payroll staff/payroll manager to correct errors. Provide employees with ongoing support, feedback and counseling on performance issues, conduct annual performance reviews and, when necessary, disciplinary and corrective action.Liaise with HR (Human Resources) to address employee issues regarding resolution and escalation in a timely manner, identify employee training needs and maintain and enforce a safe work environment.

Eugene, Oregon, Us

Answer multi-line telephones and determine appropriate actions for emergency and non-emergency calls.Dispatch appropriate deputies or refer callers to other agencies as needed.Conduct data entry using the internal CAD (computer-aided dispatch) system.Prioritize calls for service and dispatch deputies accordingly.Monitor the status of field units for availability and safety.Respond to requests from deputies and access various databases for information.Coordinate responses to emergency situations involving multiple agencies.Monitor courthouse alarms and surveillance equipment.Perform record-related functions such as entering, modifying, and clearing warrants, restraining orders, and stolen property records.Maintain confidentiality of records and adhere to departmental policies and procedures.Answer multi-line telephones and determine appropriate actions for emergency and non-emergency calls.Dispatch appropriate deputies or refer callers to other agencies as needed.Conduct data entry using the internal CAD (computer-aided dispatch) system.Prioritize calls for service and dispatch deputies accordingly.Monitor the status of field units for availability and safety.Respond to requests from deputies and access various databases for information.Coordinate responses to emergency situations involving multiple agencies.Monitor courthouse alarms and surveillance equipment.Perform record-related functions such as entering, modifying, and clearing warrants, restraining orders, and stolen property records.Maintain confidentiality of records and adhere to departmental policies and procedures.Has LEDS certification & Telecommunicator certifications (DPPST).

Halsey, Oregon, Us

Serve as point-of-contact for all transportation related inquires and issues and provide timely dispute and conflict resolution.•Use transportation management systems to communicate freight costs and delivery times with clients and suppliers.•Oversee transportation budget control and recommended new or improved technologies for purchase.•Maintained process documentation and reports as well as safety records and client-specific reports and requirements.•Train, and develop, personnel for job-specific duties based on qualifications and skill-sets.•Collaborated with inter-company departments to integrate logistics with business systems and processes.

Eugene, Or, Us

Responsible for administratively supporting the transportation and warehouse departments.Meet and Set KPI's, train and lead shipping associatesScheduling inbound and outbound dock appointmentsManaging the issuance of PO’s for departmental work, managing freight claims. Filing all pertinent documents in an appropriate manner. Coordinating any vendor returns with the vendor/trucking companyTrack and ensure the completion of all replenishment orders. Update and maintain spread sheets associated with the transportation and warehouse departments. Created work instructions and flow charts for process. Coordinate yearend inventory. Research and resolve discrepancy or integrity reports.

Eugene, Or, Us

Interacts with both branded and private label customers to ensure strategic, reliable, and responsive service. Participate and interact with various departments to investigate and resolve customer issues, including sales, marketing, procurement, quality assurance, scheduling, supply chain, production, distribution, and finance. Process orders from beginning to end, and develop strong relationships with brokers, customers, logistics providers and warehouse providers to manage detailed customer requirements. Created training guides and PowerPoint for Inventory Process.

Eugene, Or, Us

Operates switchboard to relay incoming and outgoing telephone calls. Appropriately, coordinates established protocols for emergency calls and alarms. Sends out appointment reminders, patient summaries and patient invoices. Log and filed disability claims

Receive and greet customers, associates or other visitors and directs to appropriate location or associate.Answer phone calls and take messages; schedules meetings, books conference rooms, and makes appointments, manage office/breakroom supplies. Performs administrative duties including updating documents, memos, letters and forms. Screens applications; verifications, background and credit checks. Conducts deposit and move-in process with future tenant.

Santa Clara, Ca, Us

Research and resolve any discrepancies regarding customers’ orders.Correspond with customers, retailer associates and supervisors via phone, email, and fax with any escalations from Call Center. Assist with new hire screening; review resumes, scheduled interviews, conducted interviews, set up of desk when hired. Maintain quality control/satisfaction records, constantly seeking new ways to improve procedures/processes. Non-commission salesMaintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Santa Clara, Ca, Us

Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.