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Serena Bateman is listed as Head of Underwriting Operations | Strategic Operations | Global Leadership | Operations Optimization | Business Transformation | Property & Casualty Insurance at Arch Insurance Group Inc., a company with 1587 employees, based in St Paul, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Serena Bateman.
Serena Bateman previously worked as Head of Underwriting Operations, North America at Arch Insurance Group Inc. and Senior Vice President - Corporate Underwriting Services at Arch Insurance Group Inc.. Serena Bateman holds Bachelor'S (Ba) Degree, Business Administration And Management, General from University Of Minnesota-Duluth.
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Serena Bateman is a Head of Underwriting Operations | Strategic Operations | Global Leadership | Operations Optimization | Business Transformation | Property & Casualty Insurance at Arch Insurance Group Inc.. Colleagues describe her as "Serena leads the service team for our Minnesota Property & Casualty and Personal Lines division. Her marketing and servicing experience positions her to have broad perspectives on practices that deliver an exceptional service to customers. She stays close to the customer experience by managing some of her own accounts while holding the day to day responsibilities of leading a team that has responsiblities for implementing, renewing and rounding out accounts."
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Responsible for Arch Insurance North America's Underwriting Operations teams and driving world-class service operations in a global environment. Leadership of business line dedicated teams, focused on technical proficiency and customer engagement, along with our shared service teams, organized around functional centers for process expertise. Focused on.
Greater Minneapolis-St. Paul Area
Leadership of a large shared-services organization that supports underwriting for multiple business units including Executive Assurance, Warranty & Lenders, Foreign/Defense Base Act(DBA), Property, National Accounts, Healthcare, and Professional. Direct a global team of 100+ across a diverse operations division providing Centralized Submission Intake.
Greater Minneapolis-St. Paul Area
Doubled the Arch Advantage Services division, supporting compliance and submission intake centralized services. Directed a global team based in the U.S. and Philippines that supported thousands of transactions across all service lines.Drove a people, process, and tools mindset throughout the division with a heavy focus on scalable solutions to maintain.
Greater Minneapolis-St. Paul Area
Built the framework to support a scalable, centralized support services and organic expansion alongside business teams. Established new operational teams to enhance service and adopted improved processes and tools to continue outpacing KPIs.
Accountable for leading service and operations for Property & Casualty, overseeing a team leading Commercial Lines, Claims, Management Liability, Small Business, and Personal Lines, reporting directly to the COO.Directed management of service areas and claims in addition to supporting a portfolio of business with major accounts. Executed strategic programs.
Other employees you can reach at archinsurance.com. View company contacts for 1587 employees →
Foued Hajji
Colleague at Arch Insurance Group Inc.Tunisia, Tunisia
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Michelle Sotalbo
Colleague at Arch Insurance Group Inc.Calabarzon, Philippines, Philippines
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Andrew Wong
Colleague at Arch Insurance Group Inc.New York, New York, United States, United States
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Erin Villaflor
Colleague at Arch Insurance Group Inc.Greater Chicago Area, United States
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Larry Couvillon
Colleague at Arch Insurance Group Inc.Dallas-Fort Worth Metroplex, United States
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Joe Robertson
Colleague at Arch Insurance Group Inc.Nashville Metropolitan Area, United States
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Rajasheker Reddy
Colleague at Arch Insurance Group Inc.Kansas City, Missouri, United States, United States
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Julie Reams
Colleague at Arch Insurance Group Inc.St. Croix County, Wisconsin, United States, United States
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Meghan Mcardle
Colleague at Arch Insurance Group Inc.Philadelphia, Pennsylvania, United States, United States
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AS
Amy Swanson
Colleague at Arch Insurance Group Inc.St Paul, Minnesota, United States, United States
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Quick answers generated from the profile data available on this page.
Serena Bateman works for Arch Insurance Group Inc..
Serena Bateman is listed as Head of Underwriting Operations | Strategic Operations | Global Leadership | Operations Optimization | Business Transformation | Property & Casualty Insurance at Arch Insurance Group Inc..
Serena Bateman is based in St Paul, Minnesota, United States while working with Arch Insurance Group Inc..
Serena Bateman has worked for Arch Insurance Group Inc., Arch Insurance Group, and Associated Benefits And Risk Consulting.
Serena Bateman's colleagues at Arch Insurance Group Inc. include Foued Hajji, Michelle Sotalbo, Andrew Wong, Erin Villaflor, and Larry Couvillon.
You can use AeroLeads to view verified contact signals for Serena Bateman at Arch Insurance Group Inc., including work email, phone, and LinkedIn data when available.
Serena Bateman holds Bachelor'S (Ba) Degree, Business Administration And Management, General from University Of Minnesota-Duluth.
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