AeroLeads people directory · profile
Serena D'Silva Email & Phone Number
Co-Founder and Country Head
at
IBIC.AI
1 work email found
@saba.com
1 phone found area 650
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Co-Founder and Country Head
Location
Mumbai, Maharashtra, India
Company size
Who is Serena D'Silva? Overview
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Quick answer
Serena D'Silva is listed as Co-Founder and Country Head at IBIC.AI, a company with 6 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at saba.com, phone signal with area code 650, and a matched LinkedIn profile for Serena D'Silva.
Serena D'Silva previously worked as Co-Founder & Country Head at Ibic.Ai and Fractional Head, People Operations & Systems at Upwork. Serena D'Silva holds Mcom, Management from University Of Mumbai.
Company email context
Email format at IBIC.AI
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{first_initial}{last}@saba.com
86% confidence
AeroLeads found 1 current-domain work email signal for Serena D'Silva. Compare company email patterns before reaching out.
Profile bio
About Serena D'Silva
A results-oriented and strategic HR leader with 15+ years of experience in the cloud-based technology and human capital management industries. • I have a proven track record of building global, diverse teams and optimizing HR processes to drive operational efficiency while aligning with organizational goals. • I have set up dedicated Centers of Excellence for Global People Operations, Payroll, Performance Management and People Systems.• My passion for employee development, wellbeing, and cultivating a culture of continuous learning has resulted in high-performing teams and a positive work environment.
Listed skills include Performance Management, Employee Relations, Human Resources, Talent Acquisition, and 11 others.
Current workplace
Serena D'Silva's current company
Company context helps verify the profile and gives searchers a useful next step.
Ibic.Ai
9 roles
Serena D'Silva work experience
A career timeline built from the work history available for this profile.
Co-Founder & Country Head
Current- Develop and execute the company's strategic and operational plan in India.- Forge strategic partnerships with local educational institutions to overcome operational hurdles and maximize growth opportunities, paving the path for IBIC's proliferation.- Oversee the implementation of operational policies, procedures, and best practices across IBIC-India..
Jan 2024 - Present
Fractional Head, People Operations & Systems
Current
Upwork
- HR Systems Management: Overseeing and optimizing HR technology platforms, including talent management, recruitment, onboarding, learning management, performance management, and HR analytics systems.
- Process Optimization: Streamline HR processes, ensuring scalability, efficiency, and compliance with relevant regulations and best practices.
- Data Analytics: Leveraging data-driven insights, identify trends and make data-based decisions to enhance HR strategies and operational effectiveness.
- Talent Acquisition & Onboarding: Collaborate with businesses to optimize recruitment processes and deliver a positive onboarding experience for new hires, setting the foundation for a successful employment journey.
- Learning & Development: Work with clients to design and implement effective training programs, fostering employee growth, and supporting organizational development.
- Performance Management: Guide businesses in driving their performance management process, providing valuable feedback and fostering a culture of continuous improvement.
Jan 2023 - Present
Director, People Systems & Operations
- Core Responsibilities:
- Integration, implementation, and optimization of People Systems across all functions of HR including HRIS, Performance Management, Employee Engagement, Workforce Planning and Applicant Tracking System
- Building and delivering meaningful People Data and Analytics for executive decision making
- Change management through a dedicated People Centre of Excellence.
- Participating in M&A due diligence processes and branding exercises.
- Collaborating with business leaders and stakeholders to drive People programs in IndiaSystems used: ADP WFN, Slack, GreytHR, Greenhouse, Visio, Asana, Zendesk, Sharepoint, Docusign,Key achievements:
Aug 2021 - Jan 2023
Senior Manager, Talent Operations
- Overall responsibility of People Operations including benefits, compensation, HR Systems, analytics, onboarding/off-boarding, people processes, policy procedures, process documents, and people reporting to support the.
- Spearheaded the harmonization of policies and processes for India after Cornerstone OnDemand's acquisition of Saba Software.Key achievements:
- Set-up the HR Shared Services Centre in India for Operational efficiency.
- Collaborated in the Implementation project of Global HRMS
- Stewarded process improvement of talent acquisition programs, policies, and systems, creating a world-class onboarding system
- Championed automation projects in several areas of HR operations, including stand-alone systems for local operations as well as integration with global systems Systems used: Oracle HRMS, ADP, Saba Cloud (Learning.
May 2020 - Jul 2021
Senior Manager, People Operations
Feb 2020 - May 2020
Manager Hr Ops & Business Partner, Hr
- Collaborating with business leaders and championing employee engagement programs to drive culture development and organization change.
- Provide strategic HR support to Business Leaders in Asia Pacific Region
- Managing the annual Performance Management and Compensation & Benefits program
- Ensuring India Payroll is processed on time with 100% accuracy.
- Ensuring seamless HR Operations across APAC and North America through the Shared Services Centre.
- Capitalizing on HRMS for analysis of HR Metrics to evaluate and design strategies.
Jan 2016 - Feb 2020
Hr Business Partner
- Drive HR Operations and strategic initiatives for India centers.o Hiring & Onboarding o Talent Development o Performance Management o Compensation & Benefits o Employee Engagement o Rewards & Recognition o Attrition.
Nov 2008 - Jan 2016
Manager-Hr
- Managing the day-to-day operations of the Human Resources office.
- Designing and administration of HR policies and programs for quality hiring, onboarding and offboarding.
- Maintaining and keeping the HRMS up-to-date
- Partnering with cross functional teams for seamless facilities management
- Employee relations
- Performance management and Career Development
Oct 2000 - Oct 2008
4 education records
Serena D'Silva education
Mcom, Management
University Of Mumbai
Dhrm, Hr
Svkm'S Narsee Monjee Institute Of Management Studies (Nmims)
Bcom
Tolani College
Ssc
St. John The Evangelist
FAQ
Frequently asked questions about Serena D'Silva
Quick answers generated from the profile data available on this page.
What company does Serena D'Silva work for?
Serena D'Silva works for IBIC.AI.
What is Serena D'Silva's role at IBIC.AI?
Serena D'Silva is listed as Co-Founder and Country Head at IBIC.AI.
What is Serena D'Silva's email address?
AeroLeads has found 1 work email signal at @saba.com for Serena D'Silva at IBIC.AI.
What is Serena D'Silva's phone number?
AeroLeads has found 1 phone signal(s) with area code 650 for Serena D'Silva at IBIC.AI.
Where is Serena D'Silva based?
Serena D'Silva is based in Mumbai, Maharashtra, India while working with IBIC.AI.
What companies has Serena D'Silva worked for?
Serena D'Silva has worked for Ibic.Ai, Upwork, Velocity Global, Llc, Cornerstone Ondemand, and Saba Software.
How can I contact Serena D'Silva?
You can use AeroLeads to view verified contact signals for Serena D'Silva at IBIC.AI, including work email, phone, and LinkedIn data when available.
What schools did Serena D'Silva attend?
Serena D'Silva holds Mcom, Management from University Of Mumbai.
What skills is Serena D'Silva known for?
Serena D'Silva is listed with skills including Performance Management, Employee Relations, Human Resources, Talent Acquisition, Management, Employee Engagement, Personnel Management, and Leadership.
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