Serena Lambiase, Mba

Serena Lambiase, Mba Email and Phone Number

Principal Product Manager @ Cotality
Sandy, UT, US
Serena Lambiase, Mba's Location
Sandy, Utah, United States, United States
Serena Lambiase, Mba's Contact Details
About Serena Lambiase, Mba

I am a seasoned product manager with deep experience in the enterprise software domain and a customer-centric passion. I am committed to understanding market needs by actively engaging with customers, partners, industry analysts, and sales teams. I listen, distill insights, and prioritize requirements that align with both customer goals and strategic business objectives. I bring a collaborative and thoughtful approach to cross-functional teams, ensuring alignment and momentum from concept to delivery. I am a product evangelist who keeps cross-functional teams, customers and partners in the know, resulting in trusting and productive relationships. I love to build solutions that empower customers and drive meaningful results.Core Competencies:Product Management, SaaS & B2B Product Roadmap & Portfolio Management, Requirements Gathering & Prioritization, Software Licensing & Pricing, Go to Market Strategy, Product Vision & Strategy, Cross-functional Collaboration & Leadership, User Experience Research & Design, Customer and Partner Enablement, Agile Development Methodologies, Generative AI White & Green Belt, Prompt Engineering for Generative AI, Pricing and Licensing strategy for AI/ML solutions - BMC Helix Chatbot, Cognitive Automation, Client Management, IT Service Management, Remedyforce, Service Desk Express, Localization, Globalization.

Serena Lambiase, Mba's Current Company Details
Cotality

Cotality

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Principal Product Manager
Sandy, UT, US
Serena Lambiase, Mba Work Experience Details
  • Cotality
    Principal Product Manager
    Cotality
    Sandy, Ut, Us
    View
  • Cisco
    Senior Business Product Manager - Product Management
    Cisco Jan 2024 - Nov 2024
    San Jose, Ca, Us
    Engage with Cisco sellers, Partners, Business Units, and other key stakeholders to identify key areas to improve the commerce system user experience, with a focus on simplicity, speed, and growth. Wrote and prioritized commerce platform requirements to support Hardware as a Subscription and Hardware as a Service offers.•Tools & Products: Webex, Miro, Figma, Jira Align, Jira Cloud, Cisco Commerce Workspace, Salesforce, Collaboration Hardware as a Service.
    View
  • Cisco
    Senior Engineering Product Manager
    Cisco Sep 2020 - Jan 2024
    San Jose, Ca, Us
    Partnered with Cisco Security Business Unit to improve the customer experience by building simplified licensing and telemetry specifications. Developed transformational offers and buying programs to change the business, supporting the $980M Cisco Security Business. Shifted to software subscriptions and recurring revenue by onboarding portfolios into $5B Cisco Enterprise Agreement and Managed Service License Agreement, for Cisco Security solutions including Kenna Vulnerability Management, Secure Cloud Insights, Secure Email, Secure Firewall, Duo, and Umbrella.
    View
  • Bmc Software
    Principal Product Manager - Product Management I Licensing I Pricing
    Bmc Software Dec 2018 - Sep 2020
    Houston, Texas, Us
    Developed pricing and licensing business cases for Digital Service Management organization, aligning licensing and pricing strategy across Cloud solutions, leading cross functional collaboration with product management, legal, finance, marketing, and operations to bring new competitive offerings to market.Worked with the CTO office to bring strategic partner service offerings to market, including pricing, packaging, and process implementation for SaaS and PaaS solutions leveraging AI and ML.Delivering roadmaps for Live Chat and BMC Helix Client Management automation cloud products, including enabling presales, sales and partners, collaborating with marketing, legal, and product development on the design, development, and implementation of enhancements to drive business results.
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  • Bmc
    Lead Product Manager - Product Management
    Bmc 2010 - 2018
    Houston, Texas, Us
    BMC Client Management, BMC Helix Client Management cloud offering, Remedyforce Client Management, BMC Helix Discovery cloud, BMC FootPrints Service Core, Remedyforce Service Desk, and Service Desk Express product management.Instrumental in building and launching BMC's ServiceDesk OnDemand SaaS solution (Remedyforce) on the Force.com platform and the strategic relationship with salesforce.com.Prepared the PinkVERIFY self assessment and supported the demonstration required to obtain ITIL compatibility for FootPrints Service Core.Received NIST certified SCAP scanner status for BMC Client Management.
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  • Bmc
    Senior Product Manager - Product Management
    Bmc 2004 - 2010
    Houston, Texas, Us
    Service Desk Express product line
    View
  • Network Associates
    Product Management
    Network Associates Nov 2001 - 2004
    San Jose, California, Us
    Magic Service Desk product line
    View
  • Lucent Technologies
    Business Development
    Lucent Technologies 1994 - 2001
    Espoo, Southern Finland, Fi
    Drove business for Octel Messaging products (spun off to Lucent)
    View

Serena Lambiase, Mba Skills

Saas Go To Market Strategy Cloud Computing Enterprise Software Competitive Analysis Salesforce.com Strategy Itil Product Management Product Lifecycle Management It Service Management Management Professional Services Solution Selling Business Development Crm Product Development Business Planning Channel Partners Pre Sales Cross Functional Team Leadership Strategic Partnerships Program Management Localization Sales Enablement Partner Management Agile Methodologies Mobile Devices Vendor Management Software Industry Sales Operations Product Launch Lead Generation Multi Channel Marketing Systems Management Managed Services Product Marketing Business Intelligence Software Project Management Demand Generation Paas Start Ups Messaging Mobile Applications Beta Management Pragmatic Marketing Certification Agile Project Management International Sales Product Life Cycle Management Analytics

Serena Lambiase, Mba Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Communications
  • University Of Phoenix
    University Of Phoenix
    Global Management
  • Centro De Estudios Linguisticos Y Multiculturales, S.C.
    Centro De Estudios Linguisticos Y Multiculturales, S.C.
    Spanish

Frequently Asked Questions about Serena Lambiase, Mba

What company does Serena Lambiase, Mba work for?

Serena Lambiase, Mba works for Cotality

What is Serena Lambiase, Mba's role at the current company?

Serena Lambiase, Mba's current role is Principal Product Manager.

What is Serena Lambiase, Mba's email address?

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What is Serena Lambiase, Mba's direct phone number?

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What schools did Serena Lambiase, Mba attend?

Serena Lambiase, Mba attended The University Of Texas At Austin, University Of Phoenix, Centro De Estudios Linguisticos Y Multiculturales, S.c..

What are some of Serena Lambiase, Mba's interests?

Serena Lambiase, Mba has interest in Technology, Yoga, Run, Civil Rights And Social Action, Education, Real Estate (Investing), Reading, Foreign Languages And Cultures, Bike, Movies.

What skills is Serena Lambiase, Mba known for?

Serena Lambiase, Mba has skills like Saas, Go To Market Strategy, Cloud Computing, Enterprise Software, Competitive Analysis, Salesforce.com, Strategy, Itil, Product Management, Product Lifecycle Management, It Service Management, Management.

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