Gestione amministrativa; rapporto con i clienti; redazione di offerte e preventivi; fatturazione e pagamenti; accettazione campioni; analisi costi e revisione listini prezzi

Ricerca e acquisizione clienti; gestione clienti (dal primo contatto al post-vendita); negoziazione contrattuale; gestione e monitoraggio ordini; raccolta feedback clienti mediante sondaggi e questionari; creazione e aggiornamento database fatturati, prodotti, clienti; elaborazione di report; elaborazione presentazioni per team; studio dei competitor; logistica (creazione lettere di vettura, monitoraggio e gestione reclami spedizioni); aggiornamento sezione punti vendita e schede prodotto su… Show more Ricerca e acquisizione clienti; gestione clienti (dal primo contatto al post-vendita); negoziazione contrattuale; gestione e monitoraggio ordini; raccolta feedback clienti mediante sondaggi e questionari; creazione e aggiornamento database fatturati, prodotti, clienti; elaborazione di report; elaborazione presentazioni per team; studio dei competitor; logistica (creazione lettere di vettura, monitoraggio e gestione reclami spedizioni); aggiornamento sezione punti vendita e schede prodotto su sito e-commerce; partecipazione a fiere di settore; gestione relazioni internazionali con buyer del settore; supporto ai procacciatori d'affari (gestione ordini, monitoraggio pagamenti, calcolo compensi); studio nuovi prodotti; archiviazione documenti; supporto nella revisione listini prezzi per canale di vendita. Show less

Yammer channel management and content creation about sustainability, CO2e reduction, global warming, circular economy, plastic free, recycling and zero‑waste tips, data and events;Organisation of live streaming events involving all company colleagues;Proactive participation in and communication of company goals and results achieved.

Economic, healthcare and market data analysis and elaboration for strategic purposes and projects;Market and market shares trends analysis in collaboration with BU Leaders, marketing team and EMEA Business Insight team; Collaboration in various projects with Marketing, HE&MA, Strategic and Regional Teams concerning business reviews, strategic plans and regional overviews;Analysis of national, regional and local healthcare offer focusing on surgical specialties and on interregional… Show more Economic, healthcare and market data analysis and elaboration for strategic purposes and projects;Market and market shares trends analysis in collaboration with BU Leaders, marketing team and EMEA Business Insight team; Collaboration in various projects with Marketing, HE&MA, Strategic and Regional Teams concerning business reviews, strategic plans and regional overviews;Analysis of national, regional and local healthcare offer focusing on surgical specialties and on interregional HC mobility; regional and national healthcare plans analysis;Selection and summary of national and regional regulations and press review articles for Marketing and Market Access teams;Monitoring regional DRG reimbursement. Show less

Sales Force incentives calculation and analysis; analysis of SF incentive plans and changes impacts; elaboration of monthly reports for the Board and SF; BU and SF support service about sales, targets achievement and commissions; daily collaboration with BUs, Marketing, HR and Finance departments; elements of SF effectiveness.

Analysis of the fragmentation of the health services supply at national, regional and local levels focusing on the surgical specialties which are part of J&J business;Analysis of the interregional mobility;Periodic analysis of the external environment for Strategic/Business Plans elaboration;Monitoring regional DRG payments and updating J&J “DRG Online” software;Selection and elaboration of monthly press review articles to send to the Mgmt Team and Market Access.

During school holidays (Christmas and Summer) I supported the bookshop clerks in some activities such as sales, storage and customer care.