Serena Hernandez

Serena Hernandez Email and Phone Number

Product Management @ Microsoft @ Microsoft
Redmond, WA
Serena Hernandez's Location
Seattle, Washington, United States, United States
Serena Hernandez's Contact Details

Serena Hernandez work email

Serena Hernandez personal email

n/a
About Serena Hernandez

Experienced Product Management leader with 10+ years of combined cross-industry experience in the e-commerce and tech industry. Business professional highly skilled in working on global projects engaging with stakeholders across North & South America, Asia, Middle East and Europe. Strong project and product management experience on complex programs (both new launches and mature product expansions) with a global footprint and collaborated with numerous technical and software development, science and economic teams across multiple countries for Agile/SCRUM sprint planning, product and country launches.

Serena Hernandez's Current Company Details
Microsoft

Microsoft

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Product Management @ Microsoft
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Serena Hernandez Work Experience Details
  • Microsoft
    Principal Pm Lead, Commercial Marketplace
    Microsoft Sep 2021 - Present
    Redmond, Washington, Us
  • Amazon
    Product Management Leader, Same Day Delivery, Ww Operations
    Amazon 2020 - 2021
    Seattle, Wa, Us
    - Define and implement product selection strategy for Sub-Same Day Fulfilment Network for US .com marketplace. - Engage with team of Software Engineers and Applied Scientists to implement ongoing product enhancements for business.- Support continued global expansion for program by building localized product functionality for new marketplaces.
  • Amazon
    Product Management Lead, Global Expansion, Middle East Division
    Amazon 2018 - 2020
    Seattle, Wa, Us
    - Delivered the successful migration of Retail vendors and product catalog for Amazon.ae and Amazon.sa site launches, replacing Souq.com, the region’s number 1 website with 50M monthly users.- Oversaw team of Senior Product and Catalog Managers including dotted line manager for catalog specialist support team based across UAE, Jordan and Saudi Arabia.- Worked closely with superb team of Software Development Engineers, QA Engineers, Business Intelligence Engineers and Business Analysts to implement migration efforts for an on-time product launch.
  • Amazon
    Product Management Lead, North American Fulfillment Network
    Amazon 2017 - 2018
    Seattle, Wa, Us
    - Manage selection strategy and enrollment criteria for cross-border inventory sharing platform supporting Amazon Canada, Amazon Mexico and Amazon Brazil marketplaces encompassing 35 categories. - Single-threaded leader for two CLT profitability projects including channelization of Contribution Profit System closing financial gaps of understated, missing or misallocated cost components for NAFN. - Participated in long-term roadmap planning, including user-centered design, for NAFN platform to create products to drive continued growth for Retail teams.
  • Amazon
    Program Manager Lead, Global Expansion, Amazon Launchpad
    Amazon 2015 - 2017
    Seattle, Wa, Us
    - Launch Program lead for all aspects of Amazon Launchpad program (including full P&L ownership, tech and business) in the United Kingdom, China, Germany, France, India and Japan, from concept to a multi-million dollar initiative within 16 months. - Defined and executed strategic public launch of program in 6 marketplaces working with Amazon Senior Leadership, Public Relations, Public Policy, Category Leadership, Business Development and various media and government agencies. - Product Manager to 10+ Software Engineer team driving global platform feature enhancements for both startups and end consumers including live streaming, custom on-site widgets and off-site events.
  • Amazon
    Vendor Manager, Us Hardlines, Home Category
    Amazon 2013 - 2015
    Seattle, Wa, Us
    - Managed P&L for Bath and Home Textiles categories for Amazon.com, one of the fastest growing and most profitable businesses in Hardlines. - Delivered improvements across pillars of business including selection, pricing, vendor management, marketing, inventory management, and web-site traffic growth.- Developed and implemented Selection strategy for larger Home & Furniture business overseeing aggressive growth targets. Responsible for tradeshow strategy to drive new vendor negotiations and platform onboarding resulting in new vendors and products for Amazon customers.
  • Amazon
    Strategic Vendor Services/ Brand Specialist, Us Hardlines, Kitchen & Dining Category
    Amazon 2011 - 2013
    Seattle, Wa, Us
  • Amazon
    Contractor, Us Hardlines, Kitchen & Dining Category
    Amazon Dec 2010 - Sep 2011
    Seattle, Wa, Us

Serena Hernandez Education Details

  • Bentley University
    Bentley University
    Economics-Finance
  • Sacred Hearts Academy
    Sacred Hearts Academy
    High School Diploma

Frequently Asked Questions about Serena Hernandez

What company does Serena Hernandez work for?

Serena Hernandez works for Microsoft

What is Serena Hernandez's role at the current company?

Serena Hernandez's current role is Product Management @ Microsoft.

What is Serena Hernandez's email address?

Serena Hernandez's email address is se****@****oft.com

What schools did Serena Hernandez attend?

Serena Hernandez attended Bentley University, Sacred Hearts Academy.

Who are Serena Hernandez's colleagues?

Serena Hernandez's colleagues are Alexandru Barbu, Jin Seok, Mohammed Mohamed Adel, Martin Kasík, Lucio Tiberi, Chandni Sikarwar, Shreya Masurkar.

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