Serena Li Email & Phone Number

Jersey City, New Jersey, United States

• Support $14M luxury Client Service Center as principal HR generalist trainee.• Support team of 75 employees in HR daily operations and employee engagement activities.• Handle full-cycle recruitment and all talent acquisition activities for the location.• Support understanding of HR policies regarding administration, benefits, compensation, etc.• Draft corrective action plans in partnership with the supervisor team.• Prepare weekly HR presentations for senior leadership team. • Supported Corporate and Retail HR teams with Compensation and benefits, Visa applications, and special projects.• Partner with senior HR leaders and General Counsel on drafting new and updated location policies and procedures. • Partner with corporate HR Controlling Team in the staff cost budget planning. • Partner with Senior Directors and corporate HR team in any and all incentive programs.• Support all corporate and HR compliance directives. • Support the planning and implementation of the location’s DEI initiatives.

• Effectively supervised and directed a team of 3+ student staff members to accomplish assigned responsibilities.• Provided a warm and hospitable welcome to guests and visitors of the center.• Cultivated a secure, diverse, and encouraging atmosphere for students and community partners by prioritizing matters pertinent to the Asian Pacific Islander Desi American community.

Red Bank, New Jersey, United States

• Orchestrated review of 300+ job descriptions and standardized specific categories to enhance recruitment efficiency.• Worked with HR managers and specialists to answer questions and provide answers to the team. • Provided administrative support to the full team by keeping employee records up to date and accurate in HRIS. • Created and implemented an efficient filing system both hard copy and on the internal system.• Collaborated with the recruitment team to fulfill open requisitions and effectively coordinated candidate interview schedules.