Serena O'Brien Email & Phone Number

Santa Rosa, California, Us

Review, code, and post invoices emailed into the AP emailPrepare and post payments via cash and check, and post all payments via ACH and wireReconcile vendor statements, and monitor accounts to ensure payments are up to dateMaintain vendor filesResearch and resolve invoice discrepancies and issuesAssists with month end closingAssist with AR researching and collecting past due balancesProvides supporting documentation for audits and other duties as required

Petaluma, Ca, Us

Processed weekly AP checks, ACH, and wire payment runsPosted all auto debits and coordinate with Staff Account on reconciliations using bank reports pulled for previous day transactionsThoroughly entered a high volume of invoices into Coupa (inventory, freight, operations, intercompany, etc), and Accounts Receivable bill backs into Sage X3Validated invoices with appropriate Purchase Orders, majority being 3-way matchingFollowed up with all stakeholders on Purchase Order coding, creation, and receivingMonitored and responded to all inquiries to the company’s Accounts Payable email accountVerified discrepancies, resolved billing issues, and monthly reconciled vendors’ statementsAccurately reconciled AP balance sheet accounts on a monthly and quarterly basisWorked efficiently and effectively remote since March 2020 (COVID-19)Other duties as assigned

Petaluma, Ca, Us

Thoroughly entered a high volume of invoices into Coupa (inventory, freight, operations, intercompany, etc), and Accounts Receivable bill backs into Sage X3Validated invoices with appropriate Purchase Orders, majority being 3-way matchingFollowed up with all stakeholders on Purchase Order coding, creation, and receivingProcessed AP ACH weeklyMonitored and responded to all inquiries to the company’s Accounts Payable email accountVerified discrepancies, resolved billing issues, and monthly reconciled vendors’ statementsAccurately reconciled AP balance sheet accounts on a monthly and quarterly basisWorked efficiently and effectively remote since March 2020 (COVID-19)Other duties as assigned

Wichita, Ks, Us

Accurately prepared Month End Reports for managementReviewed daily revenue transactions, including hotel charges, Francis & Alexander Spa, CharliePalmer Steakhouse, TowneParkAccount reconciliations, including cash and credit card bank reconciliationsOrganized Night Audit packets, prepared all gift certificates that were purchased and compedPrepared all bank deposits and handled Front Desk banks and managers bankPrepared Advance Deposit Invoices and Final Balance Invoices for Group Events, reviewed allcharges to group master folios, managed Accounts Receivable accounts after check outReviewed invoices from managers, coded invoices accurately to the General Ledger, andkept payables up to dateInteracted with clients and vendors in a professional, courteous mannerWeekly review and challenge credit card disputesReviewed and processed travel agency commissions biweeklyLogged all types of adjustments posted to folios

Accounts PayableInput invoices and checks into QuickbooksCreate and mail all checks to vendors on timeCollect all Ranch Business credit card receipts and input into QuickbooksTrack and transfer monies to Ranch Business cards, find missing receiptsAccounts ReceivableBill accounts every month, quarter, or half yearDrop off all daily deposits at the bankCreate lists of accounts to call about their balances, track communication and payments, categorize all payments in Campground Master, create and execute payment plans for delinquent accountsPrepare and file Small Claims paperwork for overdue accountsPrepare and represent R-Ranch for Small Claims cases weeklyInput and monitor all automatic payment plans for Assessments for ACH and ACCBPayrollBiweekly prepare timecards, retrieve missed times from employees, input time worked in IBSPayroll as well as any Holiday Time, Sick Time, Vacation Time, Bereavement, and any voluntary deductionsCalculate and input retroactive paymentsHuman ResourcesPrepare new employee packets and process all new employees paperworkProcess and prepare paperwork and final paychecks for termination and resignation of employeesInput into Payroll program, run background checks, and set up punch cardsProcess all State Fund, EDD, Franchise Tax Board, Child Support formsTraining and providing history of Ranch to new managementManaged R-Ranch’s Facebook pages, monitored owner Facebook pages and bring up pressing issues to managementManage and upload important documents to R-Ranch’s website and update website’s online store through ShopifyCreate and send all email blasts from Constant ContactHandles petty cash for reimbursements and changeFront Office Create, Check in, and cancel reservations, answer phone callsAssist with the transfer of ownership of a shareAssist with every need in fire and medical emergencies

Acted calmly and professionally, under extreme pressure, when faced with a fire emergencyWeekly vehicle/RV checks, logging inconsistencies and correcting them if possibleOwner-centered service to keep the R-Ranch lodge and pool clean, maintained, and fully functional Maintain Teen Center and Youth Center for all to enjoyAssisted in alcohol and R-Ranch merchandise sales at their general storeProviding well-informed tours of R-Ranch at the Lake to prospective buyers

Owner-centered service to keep the R-Ranch lodge and pool clean, maintained, and fully functional Maintain Teen Center and Youth Center for all to enjoyLog and check out activities and movies for owners to useAssisted in alcohol and R-Ranch merchandise salesAssisted in helping run the Evacuation Center for Valley Fire evacuees in September 2015

Bachelor Of Science (B.S.), Statistics

Education record

High School Diploma