Serena M Patel, Mba

Serena M Patel, Mba Email and Phone Number

Founder’s Associate and Operations Lead @ Untold
Medford, OR, US
Serena M Patel, Mba's Location
Medford, Oregon, United States, United States
Serena M Patel, Mba's Contact Details

Serena M Patel, Mba work email

Serena M Patel, Mba personal email

n/a
About Serena M Patel, Mba

I recently completed my MBA with a specialization in Marketing at Southern Oregon University, building on my B.S. in Business Administration from the University of Oregon. My educational journey has not only equipped me with practical skills but also inspired my passion for exploring how effective marketing can drive real change in today’s dynamic business world.I’m motivated by the idea that creating a positive and supportive environment can empower both individuals and teams to reach their potential. I genuinely enjoy collaborating with others, and I find that diverse perspectives spark creativity and lead to innovative solutions. Building meaningful relationships in my professional life is something I prioritize, as I believe these connections are essential for personal and collective success.In my professional journey, I’ve had the privilege of engaging in various marketing roles that have allowed me to develop a broad skill set. From executing data-driven strategies to enhancing customer engagement and exploring digital marketing channels, each experience has reinforced my belief in the power of thoughtful marketing practices. I’m particularly drawn to the potential of using analytics to inform decisions, optimize strategies, and ultimately create meaningful connections with customers.As I look ahead, I’m excited about the opportunities that lie ahead in my career. I’m eager to connect with like-minded professionals who are also passionate about growth and making a positive impact. I believe that by sharing our journeys and insights, we can inspire one another to reach new heights.

Serena M Patel, Mba's Current Company Details
Untold

Untold

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Founder’s Associate and Operations Lead
Medford, OR, US
Serena M Patel, Mba Work Experience Details
  • Untold
    Founder’S Associate And Operations Lead
    Untold
    Medford, Or, Us
  • Dreami
    Marketing And Customer Success Specialist
    Dreami Jan 2024 - Dec 2024
    • Develop and execute proactive strategies to enhance customer engagement and retention, leveraging data-driven insights to improve renewal rates and satisfaction• Spearhead CRM system implementation for Customer Success and Support, optimizing workflows and collaboration• Design and implement streamlined customer success processes, enhancing satisfaction and retention. Proactively assess customer needs, translating insights into actionable improvements• Demonstrate leadership as… Show more • Develop and execute proactive strategies to enhance customer engagement and retention, leveraging data-driven insights to improve renewal rates and satisfaction• Spearhead CRM system implementation for Customer Success and Support, optimizing workflows and collaboration• Design and implement streamlined customer success processes, enhancing satisfaction and retention. Proactively assess customer needs, translating insights into actionable improvements• Demonstrate leadership as primary customer contact, fostering trusted relationships and earning an Excellence in Mentorship award• Utilize analytics to drive informed decisions, enhancing product engagement and revenue growth. Proactively monitor customer milestones for effective service delivery. Show less
  • Dreami
    Marketing And Customer Success Associate
    Dreami Jan 2023 - Jan 2024
    • Contribute to marketing growth and develop marketing strategy• Develop and execute sales strategy focused on cold emailing and partnership building• Drive leads and increase inbound traffic through tactics like creating informational content, producing videos, running event-based marketing, and leveraging paid ads• Assist with initial customer contact to gather requirements and provide an overview of the company’s offerings• Play a key role in ensuring customer success… Show more • Contribute to marketing growth and develop marketing strategy• Develop and execute sales strategy focused on cold emailing and partnership building• Drive leads and increase inbound traffic through tactics like creating informational content, producing videos, running event-based marketing, and leveraging paid ads• Assist with initial customer contact to gather requirements and provide an overview of the company’s offerings• Play a key role in ensuring customer success post-acquisition by serving as the primary point of contact, providing updates, and supporting users on the Dreami platform Show less
  • Lithia & Driveway
    Paid Media Marketing And Analytics Intern
    Lithia & Driveway Jun 2022 - Dec 2022
    Medford, Oregon, United States
    • Responsible for reporting and analyzing performance of paid media partners using internal reporting tools• Developed standards for Paid Social and Paid Search Ads and proactively initiated conversations to improve processes• Strived to stay current and expand knowledge on assigned business and industry trends
  • Kahani Digital Marketing
    Business Development, Public Relations, And Influencer Marketing Intern
    Kahani Digital Marketing Jan 2022 - Jun 2022
    • Oversaw management of current South Asian-Owned/Founded businesses while actively seeking new business opportunities for potential brands• Generated and nurtured business prospects and partnerships by creating proposals• Maintained communication with current and potential clients, fostering strong relationships• Constructed and updated media lists and databases• Conducted research to identify key influencers, bloggers and online media within specific industries
  • The Desi Bride
    Content Intern
    The Desi Bride Mar 2022 - Apr 2022
    • Crafted unique interview questions and interviewed couples and vendors• Authored blog articles and executed content strategy that included video and audio production• Assessed market landscape to determine best practices and designed an effective content strategy aimed at increasing platform visibility• Proposed new concepts and initiatives to enhance brand identity
  • Harry & David
    Digital Marketing Intern
    Harry & David Jul 2021 - Sep 2021
    Medford, Oregon, United States
    • Assisted in organizing promotional calendars, producing analytics reports, executing new web content, conducting audits, and managing creative ticket requests for mobile and web platforms• Implemented mobile platform strategies to boost marketing efforts for mobile commerce, SMS, and push notifications, resulting in increased revenue and customer acquisition.• Conducted website audits to ensure accuracy of copy, images, content, promotions, product descriptions, and meta-data•… Show more • Assisted in organizing promotional calendars, producing analytics reports, executing new web content, conducting audits, and managing creative ticket requests for mobile and web platforms• Implemented mobile platform strategies to boost marketing efforts for mobile commerce, SMS, and push notifications, resulting in increased revenue and customer acquisition.• Conducted website audits to ensure accuracy of copy, images, content, promotions, product descriptions, and meta-data• Managed and updated categories, promotional assets and product data using the content management system (CMS)• Regularly updated reports in Google Analytics and Data Studio• Utilized WorkFront project management software to submit and monitor requests for web assets• Uploaded product images and completed web assets to the image server Show less
  • Desi Girl Magazine
    Seo Digital Content Intern
    Desi Girl Magazine Mar 2021 - Aug 2021
    • Conducted market, keyword, and competition research to enhance follower engagement, maximize exposure, and attract and retain new followers in the industry• Initiated new features to enhance brand awareness• Created, edited, published, and collaborated on daily content with team members• Established and optimized company pages on various platforms to enhance the visibility of the company's social media content• Constantly improved performance by collecting and analyzing… Show more • Conducted market, keyword, and competition research to enhance follower engagement, maximize exposure, and attract and retain new followers in the industry• Initiated new features to enhance brand awareness• Created, edited, published, and collaborated on daily content with team members• Established and optimized company pages on various platforms to enhance the visibility of the company's social media content• Constantly improved performance by collecting and analyzing relevant social data/metrics, identifying insights and best practices, and implementing them Show less
  • Shree Jalaram Hospitality Llc
    Marketing Intern
    Shree Jalaram Hospitality Llc Jun 2019 - May 2021
    • Exposure to engage across franchise and non-franchise hospitality portfolio of four properties with 195 rooms combined• Optimum efficiency and guest satisfaction ensured through property management, digital marketing and customer service relations
  • Devan Enterprises Inc
    Marketing Intern
    Devan Enterprises Inc Jun 2019 - May 2021
    • Exposure to engage across franchise and non-franchise hospitality portfolio of four properties with 195 rooms combined• Optimum efficiency and guest satisfaction ensured through property management, digital marketing and customer service relations

Serena M Patel, Mba Education Details

Frequently Asked Questions about Serena M Patel, Mba

What company does Serena M Patel, Mba work for?

Serena M Patel, Mba works for Untold

What is Serena M Patel, Mba's role at the current company?

Serena M Patel, Mba's current role is Founder’s Associate and Operations Lead.

What is Serena M Patel, Mba's email address?

Serena M Patel, Mba's email address is se****@****inn.com

What schools did Serena M Patel, Mba attend?

Serena M Patel, Mba attended Southern Oregon University, University Of Oregon, St. Mary's School Of Medford.

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