AeroLeads people directory · profile
Serena Pucello Email & Phone Number
Conversation and Prompt Engineer - CX Tech and AI
at
Assist Digital
1 work email found
@assist.it
2 phones found area 346 and 345
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Conversation and Prompt Engineer - CX Tech and AI
Location
Rome, Latium, Italy
Company size
Who is Serena Pucello? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Serena Pucello is listed as Conversation and Prompt Engineer - CX Tech and AI at Assist Digital, a with 1031 employees, based in Rome, Latium, Italy. AeroLeads shows a work email signal at assist.it, phone signal with area code 346, 345, and a matched LinkedIn profile for Serena Pucello.
Serena Pucello previously worked as AI Project and Performance Manager at Assist Digital and Knowledge Engineer - AI Solutions at Assist Digital. Serena Pucello holds Short Master, Nuove Professioni Digitali from 24Ore Business School.
Company email context
Email format at Assist Digital
This section adds company-level context without repeating Serena Pucello's masked contact details.
{first}.{last}@assist.it
89% confidence
AeroLeads found 1 current-domain work email signal for Serena Pucello. Compare company email patterns before reaching out.
Profile bio
About Serena Pucello
Da sempre affascinata dall'interazione uomo-macchina e interessata allo studio delle lingue e della comunicazione in genere, da più di 11 anni unisco questi due temi nel ruolo di linguista computazionale, dedicandomi anche alla gestione e al monitoraggio delle performance di progetti per la digitalizzazione e automazione di servizi di CRM (chatbot e conversational IVR), tramite AI, ML e Generative AI.
Listed skills include Digital Communication, Social Media, Digital Marketing, Mobile Applications, and 22 others.
Current workplace
Serena Pucello's current company
Company context helps verify the profile and gives searchers a useful next step.
Assist Digital
6 roles
Serena Pucello work experience
A career timeline built from the work history available for this profile.
Ai Project And Performance Manager
Knowledge Engineer - Ai Solutions
Linguistica computazionale volta alla digitalizzazione di servizi di Customer Care. Riconoscimento semantico dell'intent mediante motore NLP/NLU rule based e gestione del flusso di conversazione. Supporto al design, test, rilascio e monitoring.
Nlu/Nlp Analyst Developer - Smart Crm Solution
Analisi, sviluppo e test per la produzione di servizi di Customer Care via SMS, automatizzati mediante l’integrazione di un motore per il riconoscimento semantico delle richieste dei clienti (Cogito - Expert System).Analisi, sviluppo e test per il monitoraggio di sondaggi sulla soddisfazione dei clienti, attraverso l'utilizzo di una piattaforma per l'analisi semantica e del sentiment (Sophia Semantic Engine - Celi)..
May 2013 - Dec 2015
Business Analysis & Quality Assurance
Beeweeb
Analisi dei requisiti, produzione della documentazione (mockup, wireframe, workflow e test case) e controllo di qualità nell’ambito di progetti mobile per iOS, Android, Blackberry e WindowsPhone.
Mar 2012 - Jul 2013
Professional Services Consultant
presso BNL - Gruppo BNP ParibasDefinizione dei requisiti e supporto alla progettazione nell’ambito di un progetto di CMS internazionale per il gruppo BNP Paribas. Produzione della documentazione (workflow, use case e test case) e controllo di qualità periodico sulla soluzione realizzata.
Mar 2011 - Mar 2012
Team & coworkers
Colleagues at Assist Digital
Other employees you can reach at assist.it. View company contacts for 1031 employees →
ST
Sandra Tasin
Colleague at Assist DigitalNovi Sad, Vojvodina, Serbia
View →
SR
Simona Rocco
Colleague at Assist DigitalGreater Naples Metropolitan Area, Italy
View →
LB
Luis Bici
Colleague at Assist DigitalDurres, Albania
View →
OV
Orazio Verno
Colleague at Assist DigitalNaples, Campania, Italy
View →
CV
Christian Vescia
Colleague at Assist DigitalMilan, Lombardy, Italy
View →
VT
Valentina Terlizzi
Colleague at Assist DigitalRome, Latium, Italy
View →
AD
Adriana D'Ambrosio
Colleague at Assist DigitalNaples, Campania, Italy
View →
AD
Anis Drissi
Colleague at Assist DigitalTunis, Tunisia
View →
AC
Antonio Capezzuto
Colleague at Assist DigitalNaples, Campania, Italy
View →
EC
Elisabetta Conte
Colleague at Assist DigitalRome, Latium, Italy
View →
Sandra Tasin
Colleague at Assist DigitalNovi Sad, Vojvodina, Serbia
View →
SR
Simona Rocco
Colleague at Assist DigitalGreater Naples Metropolitan Area, Italy
View →
LB
Luis Bici
Colleague at Assist DigitalDurres, Albania
View →
OV
Orazio Verno
Colleague at Assist DigitalNaples, Campania, Italy
View →
CV
Christian Vescia
Colleague at Assist DigitalMilan, Lombardy, Italy
View →
VT
Valentina Terlizzi
Colleague at Assist DigitalRome, Latium, Italy
View →
AD
Adriana D'Ambrosio
Colleague at Assist DigitalNaples, Campania, Italy
View →
AD
Anis Drissi
Colleague at Assist DigitalTunis, Tunisia
View →
AC
Antonio Capezzuto
Colleague at Assist DigitalNaples, Campania, Italy
View →
EC
Elisabetta Conte
Colleague at Assist DigitalRome, Latium, Italy
View →
3 education records
Serena Pucello education
Short Master, Nuove Professioni Digitali
Laurea Triennale, Lingue Nella Società Dell'Informazione
Education record
Liceo Linguistico Statale Immanuel Kant
FAQ
Frequently asked questions about Serena Pucello
Quick answers generated from the profile data available on this page.
What company does Serena Pucello work for?
Serena Pucello works for Assist Digital.
What is Serena Pucello's role at Assist Digital?
Serena Pucello is listed as Conversation and Prompt Engineer - CX Tech and AI at Assist Digital.
What is Serena Pucello's email address?
AeroLeads has found 1 work email signal at @assist.it for Serena Pucello at Assist Digital.
What is Serena Pucello's phone number?
AeroLeads has found 2 phone signal(s) with area code 346, 345 for Serena Pucello at Assist Digital.
Where is Serena Pucello based?
Serena Pucello is based in Rome, Latium, Italy while working with Assist Digital.
What companies has Serena Pucello worked for?
Serena Pucello has worked for Assist Digital, Assist Spa - Bu Customer Services, Beeweeb, and Aubay.
Who are Serena Pucello's colleagues at Assist Digital?
Serena Pucello's colleagues at Assist Digital include Sandra Tasin, Simona Rocco, Luis Bici, Orazio Verno, and Christian Vescia.
How can I contact Serena Pucello?
You can use AeroLeads to view verified contact signals for Serena Pucello at Assist Digital, including work email, phone, and LinkedIn data when available.
What schools did Serena Pucello attend?
Serena Pucello holds Short Master, Nuove Professioni Digitali from 24Ore Business School.
What skills is Serena Pucello known for?
Serena Pucello is listed with skills including Digital Communication, Social Media, Digital Marketing, Mobile Applications, English, Workflow Diagrams, Seo, and Use Case.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Serena Pucello you were looking for.
View similar profiles